Integrated Marketing Communications

Description

ch 17
Olivia Laniece
Quiz by Olivia Laniece, updated more than 1 year ago
Olivia Laniece
Created by Olivia Laniece almost 9 years ago
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Resource summary

Question 1

Question
Integrated marketing communications represents "promotion" in the 4 P's
Answer
  • True
  • False

Question 2

Question
The method to "sell" to potential customers is called [blank_start]AIDA[blank_end]; it entails: [blank_start]attention, interest, desire and action[blank_end].
Answer
  • AIDA
  • attention, interest, desire and action

Question 3

Question
This model is used to sell to potential customers.
Answer
  • Attention
  • Interest
  • Desire
  • Action

Question 4

Question
In order for a product to be purchased, customers must know that it exists. This speaks to a need for____________
Answer
  • liking
  • preference
  • knowledge
  • awareness
  • conviction
  • purchase

Question 5

Question
Ensuring the customer knows what the product is about supports 'Attention", and addresses ______________ in the AIDA model.
Answer
  • awareness
  • knowledge
  • liking
  • preference
  • conviction
  • purchase

Question 6

Question
Customers mus develop a favorable attitude or the product won't be include in a customer's evoked set. Must pique their interest by ensuring _____________
Answer
  • purchase
  • conviction
  • preference
  • liking
  • knowledge
  • awareness

Question 7

Question
The 6-part process that most consumers go through when deciding to buy is called the [blank_start]conviction of purchase process[blank_end]
Answer
  • conviction of purchase process

Question 8

Question
Even if a customer has a favorable attitude, the product should be seen as superior. Must create desire by addressing customer's _______________
Answer
  • awareness
  • purchase
  • knowledge
  • conviction
  • liking
  • preference

Question 9

Question
To bolster desire, it isn't enough for customer to see product as superior alternative. Must develop preference over other choices by impacting ________________
Answer
  • Awareness
  • knowldege
  • liking
  • preference
  • conviction
  • purchase

Question 10

Question
To be fully successful, must find a way to overcome inertia and create actual ____________ on a regular basis
Answer
  • liking
  • preference
  • conviction
  • purchase
  • desire
  • action
  • awareness

Question 11

Question
Marketers have an array of interpersonal vs mass marketing methods to choose from as promotional tools. These include: [blank_start]advertising[blank_end], [blank_start]PR[blank_end], [blank_start]sales[blank_end] [blank_start]promotions[blank_end], [blank_start]personal selling/salesmanship[blank_end], [blank_start]visual presentation[blank_end]
Answer
  • advertising
  • cost adjusting
  • PR
  • sales
  • promotions
  • haggling
  • personal selling/salesmanship
  • customer demands
  • manipulating supply
  • visual presentation

Question 12

Question
The choice of which promotional tool to use depends on various factors. ______________ considers what the marketer is trying to accomplish (inform, persuade, or remind?)
Answer
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Question 13

Question
The choice of which promotional tool to use depends on various factors. ______________ considers consistence with overall marketing strategy
Answer
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Question 14

Question
The choice of which promotional tool to use depends on various factors. ______________ considers different costs associated with each alternative
Answer
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Question 15

Question
The choice of which promotional tool to use depends on various factors. ______________ considers certain types of customers are more responsive to certain tools
Answer
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Question 16

Question
The choice of which promotional tool to use depends on various factors. ______________ considers certain tools are effective in promoting certain types of products
Answer
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Question 17

Question
The choice of which promotional tool to use depends on various factors. ______________ considers various forms of promotion can differ substially with regard to cost
Answer
  • objectives
  • policies
  • costs
  • product characteristics
  • resources available
  • characteristics of target market

Question 18

Question
The IMC component [blank_start]ADVERTISING[blank_end] entails the placement of announcements and persuasive messages in time or space purchased by the party who wishes to inform or persuade members of a target market about a product, service, org, or idea
Answer
  • advertising
  • direct marketing
  • public relations
  • sales promtions
  • personal selling
  • online marketing

Question 19

Question
The IMC component [blank_start]public relations[blank_end] manages the firms communications to achieve a variety of objectives. It is relatively passive in that customers don't have to take action to receive it
Answer
  • advertising
  • direct marketing
  • public relations
  • sales promotions
  • personal selling
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