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2972944
Customer
Description
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Mind Map by
David Mach6803
, updated more than 1 year ago
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Created by
David Mach6803
over 9 years ago
6
0
0
Resource summary
Customer
Technical specifications/availability/settings of TV/Network
Explained the functions/change the settings/sent a manual/
More specific issue
Ask Supervisor or Product manager
Technical support /Poland
Contact Customer back
Repair/ to need to ASC
HS
Registration
Send an email with repair number
Out of Warranty
Contact ASC
Extended warranty by dealer
Customer contact Dealer
Contact ASC
Extended warranty by Panasonic
Requierments: certificate or it must me product mentioned in document
Registration HS
Send an email with registration number
Marketing/Verification of out of warranty product, max. 1 month after/ Problems with ASCs/some claims
Ilona
Contact Customer/client bak
Accessories
Contact ASC (basic)/ contact dealer (others)
Sales
Pass a contact on dealers or ASC
Profi products
ASC or pass contact of Bussiness support
Ilona
B2E
Paid
Pass telephone contact or email
Unpaid
pass an email adress
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