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9662722
Barista Product Knowledge Quiz
Description
Best Practice in Customer Service Quiz on Barista Product Knowledge Quiz, created by Antonia Blankenberg on 28/07/2017.
No tags specified
training
product training
best practice in customer service
Quiz by
Antonia Blankenberg
, updated more than 1 year ago
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Created by
Antonia Blankenberg
over 7 years ago
689
1
1
Resource summary
Question 1
Question
Label the parts of the espresso shot:
Image:
Untitled (binary/octet-stream)
Answer
Crema
Body
Heart
Question 2
Question
Fill in the proportions for a cappuccino: - one [blank_start]third[blank_end] espresso (regular single or double) - one [blank_start]third[blank_end] steamed milk - one [blank_start]third[blank_end] frothed milk
Answer
third
quarter
half
third
half
quarter
third
half
quarter
Question 3
Question
What is the name of this device?
Image:
French Press (binary/octet-stream)
Answer
French Press
Question 4
Question
What is a ristretto?
Answer
An espresso made with about half the water usually used
A double shot of espresso
An americano with extra water added
A cappuccino made with extra milk
Question 5
Question
What is the name of the glass used for an espresso? [blank_start]Demitasse[blank_end]
Answer
Demitasse
Question 6
Question
Why do we tamper coffee?
Image:
3896873192 2735dbb3e0 B (binary/octet-stream)
Answer
To make it harder for the water to rush through the coffee grounds
To make it easier to clean up coffee grounds
To ensure that everyone gets the same amount of coffee
To make it easier to organise coffee orders
Question 7
Question
Label the machine below:
Image:
Pexels Photo 484783 (binary/octet-stream)
Answer
Drip Tray
Portafilter
Espresso Spout
Steam Nozzle
Steam Wand
Question 8
Question
What drink consists of a scoop of ice cream with a shot of hot espresso poured over the top?
Answer
Affogato
Café au Lait
Cortado
Café Con Leche
Question 9
Question
What is degas?
Answer
The time needed for a batch of coffee to release carbon dioxide for optimum flavour
The coffee bean before it is roasted
A tool used to roast coffee beans
The coffee bean's first expansion during roasting
Question 10
Question
A macchiato has a [blank_start]small[blank_end] amount of milk.
Answer
small
Question 11
Question
A macchiato has a [blank_start]small[blank_end] amount of milk.
Answer
small
large
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