Question 1
Question
Sam is trying to convert a master detail relationship into a look up relationship, however is not able to do so. What could be the reason?
Answer
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It is not possible to convert master detail to look up relationship
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All records do not have the master relationship field populated
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The Master relationship field is marked required on page layout
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A roll up summary field exists on the master object
Question 2
Question
A user does not see the Social network icons on the Account Page Layout. What are possible reasons for this?
Choose 2 answers.
Answer
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Social Accounts and Contact is not enabled for the user
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Social Accounts and Contacts is not enabled for the organization
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Social Accounts and Contacts is not enabled for the user's role
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Social Accounts and Contacts is not enabled for the user's profile
Question 3
Question
Sam is required to define a custom field on the User record that would show a user’s mentor. In the Salesforce user object, what relationship type option would Sam use to achieve this?
Choose 1 answer.
Question 4
Question
What is true regarding a dashboard refresh?
Choose 1 answer.
Answer
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Dynamic dashboards can be scheduled to be refreshed
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If a user clicks refresh to update a dashboard, the data is refreshed for all users
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Dashboards can be refreshed hourly, daily, or monthly
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If a dashboard is on the home page, it will be refreshed each time the home page is displayed
Question 5
Question
Which of the components will be renamed if the naming conflict occurs when installing an unmanaged package?
Choose 2 answers.
Answer
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Report
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Apex Class
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List View
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Apex Trigger
Question 6
Question
You need to provide a way to invoke a custom report from the account detail page. The report should render values that are specific to the account in context. What are the best options do you have to achieve this need?
Choose 2 answers.
Answer
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Detail Page Button
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List Button
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Detail Page Links
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Visualforce
Question 7
Question
You have a customer would like to see a red flag appear on the case record detail page, if the case is older than 10 days. How would you put this Red Flag image on the case detail page?
Answer
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Formula Field
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Image Field
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Bitmap Field
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Rich Text Field
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Visualforce Page
Question 8
Question
The marketing department would like to manage email campaigns and track responses in Salesforce. What is the recommended solution to this requirement?
Answer
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Use the standard campaign functionality
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Use a third party app from the App Exchange
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Use a third party email campaign application and integrate with Salesforce
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Build custom functionality that tracks the responses
Question 9
Question
If a user’s profile has create, read and edit access to Contacts and the Org Wide Default setting is Public Read, what access will the user have to
Contacts?
Choose 1 answer.
Answer
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The user will be able to create, read, and edit contacts they own and view all other rcontacts
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None of the above
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The user will be able to create, view and edit all contacts in the system
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The user will be able to view all contacts in the system.
Question 10
Question
Using Change Sets, all of the following information can be transferred from one Salesforce org to another, except?
Answer
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Sharing Rules
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Account records
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Workflow Rule
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Contact field sets
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Apex Class
Question 11
Question
Customer Service have no access to opportunities. Due to a new cross selling initiative they need to get access to the opportunity object to create and
edit opportunities. How can this be set up?
Question 12
Question
An object specific action has been created to create cases from an account. Cases created from Salesforce1 always are high priority and have the status ‘New’. What should be done to optimise the Salesforce1 user experience to create cases?
Choose 1 answer.
Answer
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Only include the required fields on the action layout
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Only include the minimum fields on the action layout and use default values for additional fields
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Include all required and additional fields on the action layout
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Only include the minimum fields on the action layout and use predefined values for additional fields
Question 13
Question
Object A and Object B are in a master – detail relationship, with A as the master. Also, there is a sharing rule that grants edit permission to object A for all Marketing Users. Based on the given information, which of the following statements are true?
Choose 2 answers.
Answer
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Marketing Users have edit access to object B
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B cannot be part of another master detail relationship
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A cannot be part of another master detail relationship
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B cannot have an Owner field
Question 14
Question
You have a requirement to send the contact email id to an external system (which has an endpoint URL), 3 days after the creation of the contact. Which of the following would help you in meeting this requirement?
Answer
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Visual Workflow
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Approval Process
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Process Builder
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Workflow
Question 15
Question
What is true regarding the user interface for external object data?
Choose 1 answer.
Answer
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All of the Above
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External object data can be accessed via detail pages
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External object data can be accessed via custom tabs
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Chatter Feeds can be enabled on external object pages
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External object data can be accessed via lists views
Question 16
Question
You have a requirement to display the average of Feedback Scores for all related Feedback custom object records of an account. How would you meet this requirement?
Answer
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Look up relationship and roll up summary fields
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Master Detail Relationship and roll up summary fields
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Hierarchical Relationship and Process Builder
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Cross Object Formula Field
Question 17
Question
Speedy Deliveries Inc. have created custom objects to track deliveries and delivery items. One delivery can have multiple delivery items. On the delivery record the total number of delivery items as well as the number of fragile items must be indicated. How can a developer meet this requirement?
Answer
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Create roll up summary fields on the delivery object
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Create a trigger on the delivery item object to update fields on the delivery object
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Use Visual workflow to update the fields on the delivery object when delivery items are updated
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User Process Builder to update the fields on the delivery object when delivery items are updated.
Question 18
Question
What can be configured to be included on the related information page for a record in Salesforce1?
Choose 1 answer.
Answer
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Related Lists
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All of the Above
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Components
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Expanded Lookups
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Visualforce Pages
Question 19
Question
Global University uses a custom object for tracking enrollments in a program. It needs to ensure that when a contact is marked Inactive, the enrollment records associated to the contact should be deleted from the system. Which amongst the following would help you achieve this use case?
Choose 1 answer.
Answer
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Trigger
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Visual workflow
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Validation Rule
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Workflow
Question 20
Question
A custom app can include one or more custom tabs. What kind of custom tabs can be included in an application?
Choose 1 answer.
Answer
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Custom Object Tab
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Visual force Tab
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All of the Above
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Lightning Page Tab
Question 21
Question
A custom object has a custom URL field named “Link” that is populated by a third party integration. This field uses http: to populate the url link. A developer would like to convert the http: portion of the url to https: maintaining the remaining url information. What function will achieve this?
Answer
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SUBSTITUTE function
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REPLACE function
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INCLUDE function
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CHANGE function
Question 22
Question
You have a custom object for holding Expense Requests. Now you have a requirement to ensure that when the Status field on Expense Request changes to ‘Processed’, a Chatter post is made. Which of the following helps you meet this requirement?
Choose 2 answers.
Answer
-
Visual Workflow
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Process Builder
-
Workflow
-
Approval Process
Question 23
Question
What details are displayed for Social Accounts and Contacts?
Answer
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The details displayed can be configured by an administrator
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Every user will see the same details
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The details displayed depend on the user's profile
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Each user will see different details depending on how they are connected
Question 24
Question
Universal Systems have 3 kind of users – marketing users, sales users and executive users. Marketing users must not have acccess to any kind of Opportunity data. While Sales users must not have access to any kind of Lead data. How should this be configured in their Salesforce instance?
Answer
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Use Assigned App settings on profile
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Use Object Settings on role
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Use Assigned App settings on role
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Use Object Settings on profile
Question 25
Question
What is not true regarding external objects and lightning connect?
Choose 2 answers.
Answer
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External object data can be viewed together with data from within Salesforce on the same page
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External objects can be created for any data source that supports OData 2.0
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External objects support lookup relationships
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External object data is not available in Global Search
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External object data is not available in Salesforce1