Question 1
Question
Which of the following field types can be used in a formula field?
Choose 1 answer.
Answer
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All of the above
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Text fields
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Encrypted Fields
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Description Field
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Text Area Fields
Question 2
Question
Universal containers needs to calculate the sum of the Amount of related Opportunities on Account level. How should the Administrator implement this?
Choose 1 answer.
Question 3
Question
The workflow field update on the Opportunity Amount field is not working. What could be the problem?
Choose 1 answer.
Answer
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The workflow rule is not active
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The field update was not defined correctly
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The opportunity has products assigned
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None of the above
Question 4
Question
A new dashboard has been created that lists the opportunities that have a close date in the next week. What is the easiest way for the Sales Director to
go to a particular opportunity record that is listed in the dashboard?
Choose 1 answer
Answer
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Set the drill down option on the dashboard component to the record URL
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Set the drill down option on the dashboard component to go to the record detail page
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After clicking on the dashboard, the source report will be displayed with a link to the opportunity record
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Set the drill down option to go to a filtered source report
Question 5
Question
What operations can be performed using the GUI interface of Data Loader?
Question 6
Question
Universal Containers need to view the margin of a product on the Opportunity Line Item by calculating the sales price – product cost. The product cost is stored in a custom field on the Product object. What would be the recommended way to meet this requirement?
Choose 1 answer.
Answer
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None of the Above
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Create a formula field that obtains the value of the cost custom field from the product record and use another formula field to calculate the margin
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Create a custom field on the Opportunity Line item object to store the value and use a formula field to calculate the margin
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Create one formula field that references the cost field on the product object and the sales price in the Opportunity Line Item object
Question 7
Question
What is true regarding the User Acceptance testing (UAT) step in a large enterprise application lifecycle?
Choose 2 answers.
Answer
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UAT is typically the last step before deploying changes to production
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UAT comes before integration testing
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UAT comes after Integration Testing
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UAT can be used for end user testing or training
Question 8
Question
You have a requirement to provide a way to allow user to directly open up a Contact’s Facebook page, from the Salesforce contact detail page. Contact’s Facebook page is of the format “https://www.facebook.com/“, where ‘facebookid’
is a custom field on the contact record. How can this requirement be achieved?
Choose 1 answer.
Answer
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Detail Page Link
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Detail Page Button
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A or B
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List Button
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B or C
Question 9
Question
Contracts must be approved before the status is set to Finalised. How can this requirement be met?
Answer
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Add a validation action in the approval process to ensure the status is not set to "Finalized" before the contract is approved
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Add a final approval action in the approval process to update a field on the contract and use a validation rule to check this field when the contract status is changed to "Finalized"
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Use a trigger on the contract object to check the contract has been approved when the status is changed
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Use Process Builder to check the contract is approved when the contract is edited and the status is set to "finalized"
Question 10
Question
You have been given a Partial Copy Sandbox, that has 5 GB of data storage. You are aware that your production data adds up to 68 GB of data. Keeping the storage limitation in mind, how do you ensure that only the data relevant for testing is brought into the Partial Copy Sandbox?
Answer
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Sandbox Templates
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Profiles
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Sharing Rules
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Programmatic Change SEt
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Change Sets
Question 11
Question
Cool Air Conditioners has been using Service Cloud to manage cases, but are now considering using it to manage field service jobs. They would like to track field service activity, assignment to technicians and manage spare parts. What is the recommended solution to meet these requirements?
Choose 1 answer.
Answer
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Work with developers to extend the data model to cater for Field Service
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Extend the Service Cloud configuration to handle Field Service cases
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Install an AppExchange product that provides Field Service functionality
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Use real time API integration to connect Salesforce with an external field service application
Question 12
Question
Can a master object have a roll up summary field, which works based on a Date/Time type field present in the detail object?
Choose 1 answer.
Answer
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Roll up summary field cannot work based on a Date/Time type field
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Only if the roll up is based on a SUM calculation
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Only if the roll up is based on a COUNT calculation
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Only if the roll up is based on a MIN or MAX calculation
Question 13
Question
A custom object called Sample has a MasterDetail relationship with the Opportunity object. One opportunity can have one or many related samples.
Each sample has fields for Start Date, Estimated End Date and Actual End Date. How would a developer meet this requirement to provide a COUNT of all related samples which are still active (actual End date is not completed?)
Question 14
Question
Which field type is used to create a many to many relationship between two custom objects?
Answer
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Master detail
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Junction
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Hierarchial
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Lookup
Question 15
Question
What is the best tool to use for automated batch operations such as nightly scheduled data extractions?
Question 16
Question
The service department uses work orders to manage service jobs. When a job is scheduled and resourced, the status is changed to ‘Pending Approval’ and it must be approved by the Service Manager. What business logic features would you recommend to provide a solution for this business process?
Choose 1 answer
Answer
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Use process builder to create ta process with an action that submits the work order for approval automatically based on the work order status
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Use visual workflow to submit the work order for approval automatically based on the work order status
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Define an entry criteria on the approval process to start the approval process automatically based on the work order status
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Define an entry criteria on the work order that checks the work order status is "Pending Approval" and request the scheduler to use the "submit for approval" button
Question 17
Question
Universal Insurance have a requirement for users to be able to enter policy and advisor details on one screen and for the advisor commission to be displayed on the next screen. What would be the recommended solution to this requirement?
Choose 1 answer.
Question 18
Question
Which of the following is not a declarative option available for incorporating Lightning Components in an application?
Answer
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Adding a 3rd party managed component to a lightning page
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Adding a custom component to a lightning page
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Adding a report component to a lightning page
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Adding a standard Salesforce component to a lightning page
Question 19
Question
In a real estate application, if a listing is sold, all related inspections for the listing must be cancelled. What business logic feature best caters for this requirement?
Choose 1 answer.
Answer
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Use a trigger to update the status of the related inspection records when the listing status is updated
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Create a standard workflow on the Listing object with a workflow record update action on the related inspection records
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Use Process Builder to define a process action to update related records based on the listing status change
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Use Visual Workflow to define a flow to iterate through the related inspection records and update the status to "Cancelled"
Question 20
Question
Global Sales Corp. want to uses Salesforce to track Expenses, and would like to ensure that no proxy Expenses are submitted for approval. That is, it
wants to ensure only the creator of an Expense record is able to submit it for approval. How could they achieve this use case?
Choose 1 answer.
Answer
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Control Submit for Approval visibility on Page Layout
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Custom Submit for Approval button
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None of the Above
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Validation Rule on Owner Field
Question 21
Question
The HR Manager would like to give permission to only 1 account executive to access the Employee custom tab, which is currently only available for the HR employee profile. How can this be configured?
Choose 1 answer
Question 22
Question
If a user does not have a certain record type assigned in their profile, what is true?
Choose 1 answer.
Answer
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The user will not be able to access records of record types not assigned in their profile
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The user will not be able to select the record type when creating records
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The user will not be able to edit records of record types not assigned in their profile
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The user will not be able to delete records of record types not assigned in their profile.
Question 23
Question
Global Sales Corp., wants to ensure the when a sales rep provides more than 15% discount on an opportunity, it is reviewed by a senior manager. Which amongst the following features would you use to achieve this?
Choose 1 answer.
Answer
-
Workflow Rules
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Validation Rules
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Approval Process
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Assignment Rules
Question 24
Question
At Universal Insurance, medical data related to policy holders is only available to those users that have access via the sharing model. The chief medical officer however needs read access to all medical data. How can an administrator ensure this requirement is met?
Answer
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Enable the "View All" object permission on a profile that is only assigned to the chief medical officer
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Enable the "View All Data" object permission on the profile assigned to the chief medical officer
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Enable the "View All Data" app permission on the profile assigned to the chief medical officer
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Enable the "View All Data" system permission on the profile assigned to the chief medical officer
Question 25
Question
You are running a training session for a group of new Salesforce developers. Each developer is provided with their own Salesforce developer edition org. As part of this training session you are required to distribute an Expense Manager application to the trainees, and allow them to work further on it. What would be the best way to do this?
Choose 1 answer
Answer
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Bundle the app as a Managed Package
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Share code for the Expense Manager via email
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Bundle the app as an Unmanaged Package
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Create Trainee Users on your Salesforce org