CHRP Diagnostic Exam - HR Metrics, Reporting and Financial Mgmt

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Question 1

Question
Which of the following does NOT necessarily require an internet or intranet connection?
Answer
  • Employee portals
  • Cloud computing
  • Social media
  • HRIS

Question 2

Question
Which of the following initiatives facilitates the identification of best practices?
Answer
  • Setting baselines
  • Conducting benchmarking
  • Establishing balanced scorecards
  • Creating dashboards

Question 3

Question
Which two types of metrics are captured in an HR dashboard?
Answer
  • ) HR metrics and human capital metrics
  • Process metrics and results metrics
  • Monetary metrics and non-monetary metrics
  • Short-term and long-term metrics

Question 4

Question
When assessing HR practices, measuring horizontal fit will ensure:
Answer
  • Alignment with the organization's strategic plan
  • Alignment between HR programs
  • Alignment with other departments' priorities
  • Alignment with employee value proposition

Question 5

Question
What federal legislation governs the collection and distribution of employee information?
Answer
  • PIPEDA
  • Human Rights Code
  • Employment Standards Act
  • Labour Relations Act

Question 6

Question
The 5C Model of HR Impact includes all of the following EXCEPT:
Answer
  • Client satisfaction
  • Consistency of practice
  • Compliance
  • Culture management

Question 7

Question
Compa-ratio is a metric that measures:
Answer
  • Compensation effectiveness
  • Salary distribution
  • Company performance curve
  • Compliance with legal requirements

Question 8

Question
If an interview question accurately predicts high performance on the job, this is an example of:
Answer
  • Criterion-related validity
  • Construct validity
  • Concurrent validity
  • Reliable validity

Question 9

Question
Inter-rater reliability occurs when:
Answer
  • Multiple candidates give the same answer to an interview question
  • Multiple candidate assessments yield the same result
  • Multiple interviewers give a candidate a similar rating
  • Multiple applications of the same measurement results in the same outcome

Question 10

Question
What forecasting methodology involves a group of experts in face-to-face meetings?
Answer
  • Nominal Group Technique
  • Delphi Technique
  • Regression Analysis
  • Markov Analysis

Question 11

Question
Measures of central tendency include all of the following EXCEPT:
Answer
  • Median
  • Mode
  • Mean
  • Quartile

Question 12

Question
There are a number of data collection designs for evaluating HR initiatives. Which type of design is necessary in order to assess causal relationships?
Answer
  • Qualitative designs
  • Quantitative designs
  • Experimental designs
  • Time series designs

Question 13

Question
Which of the following is used to evaluate the performance of different selection systems by comparing the net gains that accrue to the organization through their use?
Answer
  • Selection efficiency
  • Predictive validity
  • Utility analysis
  • Candidate acceptance rates

Question 14

Question
How do you calculate the return on investment of a training program?
Answer
  • Divide the net benefit of the program by the program cost
  • Subtract the program's cost from the program's benefit
  • Divide the benefits of the program by the cost of the program
  • Compare the monetary cost of the program to its non-monetary benefits

Question 15

Question
The quantitative plan that distributes funds to various functional areas is referred to as:
Answer
  • A balance sheet
  • A critical path
  • A budget
  • A cash flow statement

Question 16

Question
Which of the following would be an example of a criterion-referenced assessment?
Answer
  • Measuring an employee's performance against specific performance standards
  • Measuring an employee's performance against the performance of team members
  • Measuring an employee's performance relative to a normal curve
  • Measuring an employee's performance against the employee's own previous performance

Question 17

Question
Which of the following is false about time-series analysis?
Answer
  • Past data are used to predict future situations.
  • Ratio/trend analysis is a form of time-series analysis.
  • It is used to calculate the correlation coefficient between a dependent variable and an independent variable.
  • It is a forecasting tool used to predict future demand for resources.

Question 18

Question
Which of the following describes the Six Sigma doctrine?
Answer
  • Continuous improvement initiative
  • Personality assessment tool
  • Training evaluation methodology
  • Motivation theory
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