Business Studies Sample Report


HSC Trial Tools Note on Business Studies Sample Report, created by Karyn Graham on 04/04/2013.
Karyn Graham
Note by Karyn Graham, updated more than 1 year ago
Karyn Graham
Created by Karyn Graham about 11 years ago

Resource summary

Page 1

Role of operations management   strategic role of operations management – cost leadership, good/service differentiation   goods and/or services in different industries   interdependence with other key business functions  Influences   globalisation, technology, quality expectations, cost-based competition, government  policies, legal regulation, environmental sustainability   corporate social responsibility  – the difference between legal compliance and ethical responsibility  – environmental sustainability and social responsibility  Operations Processes      inputs              – transformed resources (materials, information, customers)              – transforming resources (human resources, facilities)   transformation processes             – the influence of volume, variety, variation in demand and visibility (customer contact)             – sequencing and scheduling – Gantt charts, critical path analysis             – technology, task design and process layout             – monitoring, control and improvement   outputs  – customer service  – warranties 


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