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59. PEOPLE ASSUME IT'S YOU, NOT THE SITUATION
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Mind Map on 59. PEOPLE ASSUME IT'S YOU, NOT THE SITUATION, created by Natalia Vera on 09/03/2017.
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Mind Map by
Natalia Vera
, updated more than 1 year ago
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Created by
Natalia Vera
about 7 years ago
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59. PEOPLE ASSUME IT'S YOU, NOT THE SITUATION
read and answer the following:
a man is walking down a busy street on his way to an appointment, he sees a student drop a folder of papers. He glances, but doesnt stop.
What do you think? why didn't he stop to help with the papers?
did you answer "Well, he's a self-absorbed person who doesn't usually help strangers"
WELL... you just made a FUNDAMENTAL ATTRIBUTION ERROR
You assume is not the situation, but his personality that is causing such behavior
Don't feel bad, Research shows that its VERY HARD to stop making fundamental attribution errors.
SO...
If you're interviewing people about how they would use the product youre desiging, BE CAREFUL HOW YOU INTERPRET!
DO NOT forget about THE SITUATIONAL FACTORS first!
Try to build ways to cross-check your own biases.
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