Risk Assessment in the Workplace


Best Practice in Customer Service Flowchart on Risk Assessment in the Workplace, created by Antonia Blankenberg on 25/07/2017.
Antonia Blankenberg
Flowchart by Antonia Blankenberg, updated more than 1 year ago
Antonia Blankenberg
Created by Antonia Blankenberg over 6 years ago

Resource summary

Flowchart nodes

  • 1. Identify the Hazards
  • 3. Evaluate the risks and decide on precautions - if you're unsure, ask to your superior
  • 4. Implement changes to fix the hazard
  • 2. Decide who might be harmed and how
  • A hazard is anything that may cause harm to a person
  • This could be a customer or staff. Injuries could be big or small.  
  • An example of this is putting up a wet floor sign
  • Finding and removing hazards is important in ensuring customer safety
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