The External Environment

Question	Answer
THE EXTERNAL ENVIRONMENT	Refers to institutions or forces that are outside the org that con potentially affect the org's performance
2 MAJOR LAYERS	1. General Environment 2. Task Environment
THE GENERAL ENVIRONMENT	1. International Dimension 2. Technological Dimension 3. Sociocultural Dimension 4. Econmoic Dimension 5. Legal-Political Dimension 6. Natural Dimension
INTERNATIONAL DIMENSION	Events and opportunities in foreign countries (Eg: World Cup)
TECHNOLOGICAL DIMENSION	Scientific and technological advancements in the industry and society at large
SOCIOCULTURAL DIMENSION	Demographic characteristics, norms, culture, customs & values of the population where the org operates
ECONOMIC DIMENSION	Overall economy health of the country or region in which the org functions
LEGAL - POLITICAL DIMENSION	Local laws Political stability/changes Legislation & Regulations
NATURAL DIMENSION	All elements that occur naturally on Earth, including plants, animals, natural resources such as air, water, climate
THE TASK ENVIRONMENT	1. Customers 2. Competitors 3. Suppliers 4. Labour Market
CUSTOMERS	people or org who acquire good and services from the org
COMPETITORS	other org that are in the same or similar industry or type of biz that provides good or services to same sets of customers
SUPPLIERS	people or org that provide raw materials org uses to produce its outputs
LABOUR MARKET	comprises of the people available for hire by the org

Resource summary

	Created by Charmaynetay over 9 years ago