17554306
Description
Quiz by Christina Situ, updated more than 1 year ago
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Created by Christina Situ
over 5 years ago
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Question 1
Question
[blank_start]Consumer laws[blank_end] are laws restricting how firms sell their products
Answer
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Consumer laws
Question 2
Question
What is the aim of the consumer law
Answer
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To protect the customer
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To protect the firm
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To protect the suppliers
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To protect the governments reputation
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To protect future immigrants
Question 3
Question
What does the "Consumer Rights Act 2015" cover?
Answer
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How goods and services can be sold
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How resources are delivered
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The budget of the company
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The education of the staff
Question 4
Question
Select the consumer rights act 's conditions for product
Answer
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The product should be fit for its purpose
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The product should match its description
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The product should be of satisfactory
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They should be entitled to a refund.(If they don't like the colour)
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They are entitled to a receipt
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They are entitled to satisfactory customer services
Question 5
Question
If products don't meet the legal requirements, customers can ask for their money back, a repair or a replacement
Answer
- True
- False
Question 6
Question
If a business breaks consumer law they get three warnings then a inconvenient amount of money
Answer
- True
- False
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