Advertising and selling a businesses products to its target markets efficiently and cost effectively.
The process of identifying, anticipating and satisfying customer needs profitably.
Question 2
Question
Which of the following is an example of a SMART marketing objective?
Answer
To grow revenues by 15% per year in each of the next 2 years
To increase market share in the USA by 3% in the next 2 years
To reduce the level of faulty goods produced by 10% in the next 2 years
To provide training on payroll systems to all finance staff in the next 2 years
Question 3
Question
Which of the following are INTERNAL influences on marketing objectives?
Answer
Corporate Objectives, Culture, Technology and Legislation
Economic environment, Finance, Operations and Competitiors
Finance, Human Resources, Operational Issues and Corporate Objectives
Social Change, Technological Change, Market Size and Competitor actions
Question 4
Question
Market analysis is .....
Answer
Gaining detailed understanding of the market in which the business is operating including market size, growth, customer loyalty and competition.
A quantitative analysis of sales figures and projected sales figures before launching a product.
Question 5
Question
Correlation shows the causal link (how one factor causes the other to change) between two factors
Answer
True
False
Question 6
Question
IT is used widely to collect information to use for marketing analysis, which of the following are examples of types of data collected to enable market analysis? Tick each relevant answer.
Answer
Number and Value of Transactions
Customer product purchases
Customer opinions on service
Website hits
Question 7
Question
According to Ansoffs Matrix starting to sell your products online (e commerce) is an example of:-
Answer
Market Penetration
Market Development
Product Development
Diversification
Question 8
Question
According to Michael Porter's Generic Strategies, charging a premium price for a product due to its superior quality and brand loyalty from a wide customer base is known as......
Answer
Cost Leadership
Cost Focus
Differentiation Leadership
Differentiation Focus
Question 9
Question
Which of the following factors will affect the size of the marketing budget? Check all that apply.
Answer
Number of customers the business has currently has contact details for
Last years marketing budget with adjustments for changes