9485102
Description
Mind Map by Joseph Henry, updated more than 1 year ago
More
Stakeholders -
Business and
communication
systems
- Stakeholders are people who
have an interest in a business,
they can be individuals or a
group of people
- Different stakeholders
- Employees
- They are interest in their job
security and promotion
prospects, they also want to earn
a decent wage and have plesent
working conditions, all grades
and jobs are affected by the
business.
- If the company succeeds
- More likely to get better pay
- Chance of promotions
- better facilities
- More likely to get better pay
- If the company fails
- Threatens their job
- freeze their pay
- Possiblt cut their wages
- Threatens their job
- They are interest in their job
security and promotion
prospects, they also want to earn
a decent wage and have plesent
working conditions, all grades
and jobs are affected by the
business.
- Customer/Consumer
- Customers have a stake in any
business/company from which tye
buy their goods and services
- They want low prices
- best quality available
- good service
- innovative products
- Customers have a stake in any
business/company from which tye
buy their goods and services
- Owners and
shareholders
- They are the most important stakeholders
as they get to decide what happens to a
business
- want to make money
- interested in making a profit
- want a good dividend
- want their shares to increase in price
- They are the most important stakeholders
as they get to decide what happens to a
business
- Suppliers
- if the company succeeds
- more orders for them
- more success for their own business
- more orders for them
- if the company fails
- falling orders for them
- less profit
- job losses
- falling orders for them
- if the company succeeds
- the local community
- creates jobs
- the local area will suffer
- the buciness might buy from local suppliers
- might provide a service to local people
- could pollute local environment
- creates jobs
- the government
- when a company succeeds
- the company pays taxes, the
more it makes the more tax they
pay
- the company pays taxes, the
more it makes the more tax they
pay
- if the company fails
- workers are unemplyed
- the government have to pay unemployment benefit
- workers are unemplyed
- when a company succeeds
- Employees
- conflict
- an owners desire to maximise profits can cause conflict with
employees
- conflict between managers and workers lead to industrial action
- poor communication between stakeholders can lead to reduced morale
- products need to satisfy the customer but still be profitable
- government introduces laws to protect customers and
workers.
- an owners desire to maximise profits can cause conflict with
employees
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