2_PASSION

Description

Learning is a lifelong journey & without it we have no excellence.
Ashley Patton
Mind Map by Ashley Patton, updated more than 1 year ago More Less
Ashley Patton
Created by Ashley Patton about 8 years ago
Ashley Patton
Copied by Ashley Patton about 8 years ago
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Resource summary

2_PASSION
  1. Competency
    1. Understand the product behind the product
      1. EX: Just selling/assisting in insurance policies or peace of mind?
      2. Skills needed to do their best
        1. Technical & relationship aspects
        2. LEADERSHIP DEVELOPMENT
          1. Ownership
            1. Everyone gives BEST
              1. 100% responsibility for their job
                1. Personal value
                  1. Build TRUST
                  2. Employees are only as engaged as they see their manager/supervisor
                  3. Communication
                    1. Support system (mgr.)
                      1. "Work made fun - gets done!"
                        1. Clear roles & expectations
                          1. Perceptions
                            1. Be present with people
                              1. Recognition
                                1. Appreciation
                                2. PROFESSIONAL DEVELOPMENT
                                  1. Flexibility
                                    1. Helps us respond to unique situations whenever & wherever they occur
                                      1. Deal & manage change in practical and efficient manner
                                        1. Doing what's right for situation
                                      2. Inspire with energy, enthusiasm & caring
                                        1. Zest for Life
                                          1. Desire for personal excellence
                                            1. See life & work as Opportunities
                                              1. Attitude
                                                1. Not to choose "ordinary" by default
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