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4165230
Online Shopping
Description
IT Classwork 2.12.15
No tags specified
it
ict
hpa
hans price academy
Mind Map by
clewis5115
, updated more than 1 year ago
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Created by
clewis5115
over 8 years ago
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Resource summary
Online Shopping
Advantages to Customers
If it was a bad day, you wouldn't have to go out.
It can be easier than going to the shops in some cases
You can find things online that cannot be found in some stores
You can order internationally
You have the option to compare prices easier than you would in stores
Goods can be cheaper than in stores
No travelling costs
You can order 24/7 online
You can order things to be delivered at a later date if you're busy on a certain day
Large variety of products
Disadvantages to Custmers
You increase pollution by having delivery vehicles come to you
Your banking/address details could be leaked and other people may see them
You cannot physically inspect the goods before purchasing them so they could be damaged
The goods could be damaged during delivery or arrive late or not at all
If you stay logged in, someone could spend your money without you realising
The store may send it to the wrong address
The item you purchased may arrive in the wrong style
The item that people want may not be in stock
Some websites can scam you and take your moeny
Advantages to the Store
More customers can get into the shop
Stores get more customers over the world
Cheaper than investing in a lot of shops
Less Shoplifting
Cheaper to keep in touch with customers as they can be emailed
Stores may require less staff working in-store
Warehouses that are required can be built on cheap land
Disadvantages to the Store
If items are sent to the wrong address / come in the wrong style, etc the company would have to refund or return those items
The store may not have the item in stock
Some stores may be cheaper than others, meaning more expensive stores may lose customers
Traditional shops may go into decline
People may want goods directly, so would go to the store to buy it
Stores spend money on hiring drivers and vans/lorries so may lose more than they gain in some cases
Stores need to hire a lot of logistics people
Specialist IT knowledge needed to set up a website
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