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BSC pespectivas- aula 2

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Gestão para resultado Mind Map on BSC pespectivas- aula 2, created by S M on 25/02/2014.
S M
Mind Map by S M, updated more than 1 year ago
S M
Created by S M almost 11 years ago
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Resource summary

BSC pespectivas- aula 2
  1. 1. financeira
    1. situação financeira boa, como cuidará do cliente?
    2. 2. cliente
      1. como cuidar do cliente?
      2. 3. pespectivas internas
        1. que processos ser excelente?
        2. 4. pespectiva de aprendizado e crescimento
          1. como melhorar?

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