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Getión documental

Description

Gestion documental

Mind Map by Lesbia Marina Garcia Alvarez , updated more than 1 year ago

	Created by Lesbia Marina Garcia Alvarez almost 7 years ago

Resource summary

Getión documental

Metodologia de Procesos
1. Identificar procesos
2. Indicadores de gestión
3. Procesos de servicios
Modelo de análisis
1. Ingresos
2. Identificación de valores
  1. Gestion de quejas y sugerencias
3. Descripción
  1. Conservación
    1. Consultas y prestamos
4. Actividades
Procesos Analizados
1. Servicios
  1. Consulta
  2. Prestamo
  3. Reproducción

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