Communication

Question	Answer
Communication can be defined as the process by which ideas, information, opinions, attitudes and feelings are conveyed from one person to another.	The communicator or sender is the person who initiates communication by sending a message.
The receiver is the person who completed the communication by receiving the message and responding to it.	Context sender Medium Channel Receiver Encodes Message Decodes Feedback Noise
Communication is fluid constantly changing	Communication in workplace, Planning : think carefully about your objectives before communicating
Sender: Organise your ideas and express them carefully	Receiver: Put your self in the receivers shoes.
Encoding/Decoding Before any piece of information can be transmitted it has to be encoded. Either verbally or non verbally	The process of making sense of the message is called decoding
Noise is anything either physical or psychological, that interferes with the communication process at any point	Context: All communication is context bound. this means that time and place can have a significant impact on its outcome.
Feedback The communication loop is completed when the receiver responds to the message.	Feedback is Important as it enables the communicator to understand whether the message has been understood and accepted. Feedback can be either negative or positive.

Resource summary

	Created by marinamcantwell over 11 years ago