consumer studies

Question	Answer
What are the 6 responsibilities	R M K C C B
what are the 6 rights	F A R R C I
What is a consumer?	Anyone who buys a product or uses a service
What is the unfair trading act of 2008	Description must be given: 1. 2. 3.
What are the distance selling regulations of 2000	Regarding shopping via the internet TV, phone or catalogue/magazine 1. 2. entitled before ordering 1. 2. 3. 4.
What is the sale of goods act of 1979	All goods are entitled to be 1. 2. 3. 4. If the goods are faulty, legally entitled to 1. 2. 3.
What are the factors influencing shopping	P E E P S C
How does store layout effect consumer spending	At the entrance: Look to the right: Fruit and vegetables: On the shelf: Going down the aisle: At the checkout:
What is the difference between a need and a want?	A need is something you cant live without eg food A want is something you would like but isn't necessary eg music.
What are the Barriers	K (ing) A (rthur) D (idn't) E (xpect) A (dmiration)

What are the 6 responsibilities

R M K C C B

what are the 6 rights

F A R R C I

What is a consumer?

Anyone who buys a product or uses a service

What is the unfair trading act of 2008

Description must be given: 1. 2. 3.

What are the distance selling regulations of 2000

Regarding shopping via the internet TV, phone or catalogue/magazine 1. 2. entitled before ordering 1. 2. 3. 4.

What is the sale of goods act of 1979

All goods are entitled to be 1. 2. 3. 4. If the goods are faulty, legally entitled to 1. 2. 3.

What are the factors influencing shopping

P E E P S C

How does store layout effect consumer spending

At the entrance: Look to the right: Fruit and vegetables: On the shelf: Going down the aisle: At the checkout:

What is the difference between a need and a want?

A need is something you cant live without eg food A want is something you would like but isn't necessary eg music.

What are the Barriers

K (ing) A (rthur) D (idn't) E (xpect) A (dmiration)

Resource summary

	Created by Bronagh Tea about 9 years ago