29971785
Description
Flashcards by Taylor Bentley, updated more than 1 year ago
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Created by Taylor Bentley
over 3 years ago
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| Question | Answer |
| Chief Learning Officers | A high ranking manager directly responsible for fostering employee learning and development within the firm |
| Organization Analysis | Examination of the environment, strategies, and resources of the organization to determine where training emphasis should be placed |
| Task Analysis | The process of determining what the content of a training program should be on the basis of a study of the tasks and duties involved in the job |
| Competency Assessment | Analysis of the sets of skills and knowledge needed for decision oriented and knowledge intensive jobs |
| Person Analysis | Determination of the specific individuals who need training |
| Instructional Objectives | Desired outcomes of a training program |
| Behaviour Modification | A technique that operates on the principle that behaviour that is reqarded, or positively reinforced, will be exhibited more frequently in the future, whereas behaviour that is penalized or unrewarded will decrease in frequency |
| Spot Rewards | Programs that award employees on the spot when they do something particularly well during training or on the job |
| On-The-Job-Training (OJT) | A method by which employees are given hands on experience with instructions from their supervisor or other trainer |
| Apprenticeship Training | A system of training in which a worker entering the skille dtrades is given thorough instruction and experience, both on and off the job, in the practical and theoretical aspects of the work |
| Cooperative Training | A training program that combines practical on the job experience with formal educational classes |
| E-Learning | Learning that takes place via electronic media |
| Learning Management System (LMS) | Online system that provices a variety of assessment, communication, teaching and learning opportunities |
| Just-In-Time Training | Training delivered to trainees when and where they need it to do their jobs, usually via computer |
| Behaviour Modelling | An approach that demonstrates desired behaviour and gives trainees the chance to practice and roleplay the behaviours and receive feedback |
| Blended Learning | The use of multiple training methods to achieve optimal learning on the part of trainees |
| Transfer of Training | The effective application of principles learned to what is required on the job |
| Benchmarking | The process of measuring ones own services and practices against the recognized leaders in order to identify areas for improvement |
| Orientation | The formal process of familiarizing new employees with the organization, their jobs and their work units |
| Onboarding | The proess of systematically socializing new employees to help them get on board with the organization |
| Cross Training | The process of training employees to do multiple jobs within an organization |
| Chief Ethics Officers | High ranking managers directly responsible for fostering the ethical climate within the firm |
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