Formal language Dear Mr. Kovacs  Regards Yours sincerely  I hope you are well. I would be grateful if you could resend the file. The one I have now doesn't open.  Would you like me to book a taxi to pick you up from the airport. I wonder if you could do me a favour?  Unfortunately I am unable to meet you as planned next week.  If I understand correctly, you're saying that you are not prepared to invest any more money in this project. Is that right? If you require an further information, please do not hesitate to contact me again.  I look forward to hearing from you.  Useful phrases I hope you are well.  It was a pleasure meeting you last week. My apologies for not replying sooner. Further to our conversation last Friday, I have now spoken to Michael.  I would appreciate if you could send me the CVs of the candidates we're going to interview.  I wonder if you could have a word with Mr. Gonzalez when you see him? Unfortunately I am unable to attend the meeting next week. I look forward to hearing from you soon.    How is it doing? Thank you for your email of 12 January Sorry for not getting back to you.  I am writing with regard to the meeting.  I would be grateful if you could send me your latest price list.  If I understand correctly, you're saying that the final price will be higher - is it right? I would like to apologize for the poor service you have received. I will look into it and get back to you. If you need anything else, just let me know.  If you require any further information, please do not hesitate to contact me again.  See you at the conference.  I look forward to meeting you at the conference.  Formal email I would be most grateful if you would consider verb + ing that are currently being arranged for September Please find below details of the requested course: The course would be most useful as my role has recently been expanded and now includes ... would you be able to let me know if funding for the course is available as  I would need to confirm my place by Thursday 18th Sincere thanks for considering my request. You will find ... attached Please do not hesitate to contact me if you need any additional information.  Yours sincerely,

Patterns for indirect questions Can we..?                        -> Would it be possible for us to...? What?                                 -> Can you tell me what ...? Do you want to ...?               ->Would you like to .....? Do they ...?                                 -> Do you know if they....? Exercises  Can you tell me what your best offer is?  ( What is your best offer?)  Would you like to be on the stand at the trade show? ( Do you want to be)  Do you know if they have a presence in the Turkish market? (Do they have...) Would it be possible to renegotiate that part of the contract? ( Can we ...) Could you tell me what Mr Chen at the meeting said?