9581139
Description
Quiz by Jessica Powell, updated more than 1 year ago
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Created by Jessica Powell
about 7 years ago
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Question 1
Question
In order to effectively manage the OWA Virtual Office, what should teachers be logged into?
Answer
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Blackboard inside the Citrix portal
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Cisco Jabber
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Genius/V2 Hotline Account
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Cisco Finesse
Question 2
Question
What are some best practices to follow while in the Virtual Office?
Answer
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Be professional, respectful, and remember FERPA during sessions.
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Conduct office hours in a quiet location and avoid distractions that will detract from student engagement.
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Make sure your mic is on for audio and off when you don’t want audio.
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If you are having technical issues during the middle of a session, send a chat message to the student to inform him/her what is going on, or post a message on the whiteboard.
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Ignore students if they're not on your roster.
Question 3
Question
What are some of the necessary skills needed when in the Virtual Office?
Answer
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Ability to use Breakout Rooms
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Ability to create new virtual offices
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Ability to promote users to Moderators
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Ability to enable/disable participants’ rights
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Ability to share content/files in Bb Ultra
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