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CHRP Diagnostic Exam - Organizational Effectiveness

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User has deleted their subject information Quiz on CHRP Diagnostic Exam - Organizational Effectiveness, created by Deleted user on 14/04/2023.
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K Kydd
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Question 1

Question
When the way of life in an organization is strongly impacted by its values and beliefs, such values and beliefs are referred to as:
Answer
  • Organizational climate
  • Organizational culture
  • Organization's Locus of control
  • Organizational Mood

Question 2

Question
The three components of employee engagement are:
Answer
  • Employee satisfaction, motivation, and commitment
  • Employee attraction, retention, and rewards
  • Task significance, task variety, and job autonomy
  • Employee responsibility, authority, and feedback

Question 3

Question
When teams hit a roadblock due to differences of opinions, this is referred to as:
Answer
  • Team norming
  • Team breakdown
  • Team storming
  • Team dysfunction

Question 4

Question
A team that sets their own priorities, solves problems, and receives strategic direction from a manager is a:
Answer
  • Self-managing team
  • Self-designing team
  • Employee involvement team
  • Semi-autonomous team

Question 5

Question
Personality clashes in a team can cause:
Answer
  • C-type conflict
  • A-type conflict
  • Role conflict
  • Process conflict

Question 6

Question
Which of the following organization structures has centralized control?
Answer
  • Functional Departmentalization
  • Product Departmentalization
  • Customer Departmentalization
  • Geographic Departmentalization

Question 7

Question
A major disadvantage of a Matrix structure is that it can result in:
Answer
  • Duplication of effort
  • Less cross-departmental collaboration
  • Bureaucracy
  • Confusion

Question 8

Question
It is important to instill the need for change at which stage of Lewin's Change Management process?
Answer
  • Transition stage
  • Unfreeze stage
  • Refreeze stage
  • Resistance stage

Question 9

Question
When performance expectations are clear but incompatible, this results in:
Answer
  • Role ambiguity
  • Job overloading
  • Affective conflict
  • Role conflict

Question 10

Question
Which of the following teams have the highest degree of empowerment?
Answer
  • Self-designing team
  • Employee involvement team
  • Self-managing team
  • Semi-autonomous work group

Question 11

Question
All of the following statements are true about a large team, EXCEPT
Answer
  • It has a more difficult time to becoming and staying cohesive.
  • The larger the group, the more likely social loafing will occur.
  • Team productivity rises as the number of members increases.
  • Individuals tend to identify less with team accomplishments.

Question 12

Question
Which of the following leadership styles focuses on change and innovation?
Answer
  • Transformational leadership
  • Transactional leadership
  • Authentic leadership
  • Servant leadership

Question 13

Question
When employees receive the outcomes they think they deserve from their job, this is referred to as:
Answer
  • Procedural justice
  • Distributive justice
  • Natural justice
  • Reciprocal justice

Question 14

Question
Which of the following statements is false about the Human Relations Movement?
Answer
  • It aligns well with Scientific Management.
  • It was born out of the Hawthorne Studies.
  • It involves a more participative style of management.
  • It suggests that strict specialization is incompatible with human needs.

Question 15

Question
What is valence?
Answer
  • The value of a consequence
  • The perceived likelihood of achieving a goal
  • A measure of accuracy
  • The difference between budgeted and actual expenditures

Question 16

Question
The Five-Factor Model of personality includes all of the following EXCEPT:
Answer
  • Extraversion
  • Emotional stability
  • Assertiveness
  • Conscientiousness

Question 17

Question
When an individual feels an obligation to stay with an organization, they are said to show:
Answer
  • Organization commitment
  • Affective commitment
  • Continuance commitment
  • Normative commitment

Question 18

Question
The theory that considers whether a person's motivation is autonomous or controlled is knowns as:
Answer
  • Self-efficacy theory
  • Self-determination theory
  • Intrinsic motivation theory
  • Self-actualization theory
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