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Question 1
Question
Which organisational structure is based on grouping by departments?
Answer
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Product / service grouping
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Functional grouping
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Customer grouping
Question 2
Question
What are the main departments in an organisation?
Answer
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Marketing, Computing, Human Resources, Operations
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Marketing, Computing, Administration, Operations
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Marketing, Finance, Human Resources, Operations
Question 3
Question
Removing a level of management is called...
Answer
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Divestment
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Downsizing
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Delayering
Question 4
Question
Which of these are not a feature of a tall structure?
Answer
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Few promotion opportunities
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Narrow span of control
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Long lines of communication
Question 5
Question
Empowerment can be defined as...
Answer
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Overseeing the work of subordinates
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Being accountable to other staff
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Passing authority down the organisation
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