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6598885
Correctly address vehicle condition related issues >=90% of the time.
Description
Training: Hub Certification Certifying CAs in Hubs to correctly identify and solve for vehicle condition related issues. Goal is to have a 10% or less error margin.
No tags specified
t&s
hub certification
hubs
action map
instructional designer
Mind Map by
Hannah Bryant
, updated more than 1 year ago
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Created by
Hannah Bryant
almost 8 years ago
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Resource summary
Correctly address vehicle condition related issues >=90% of the time.
Properly solve appropriate case in the Hub
Properly escalate appropriate cases to T&S.
Properly identify if an issue should be escalated to T&S or handled in the Hub.
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