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Daily Tracking

Description

UDNI Mind Map on Daily Tracking, created by bfulton on 10/12/2013.
bfulton
Mind Map by bfulton, updated more than 1 year ago
bfulton
Created by bfulton over 10 years ago
22
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Resource summary

Daily Tracking
  1. Ticket Status
    1. List each status
      1. What needs reviewed daily
        1. What Criteria is needed
      2. List all daily items
        1. Vince
          1. Bud
            1. Review Projects each morning
            2. if too much - report why
              1. Samantha
              2. Escalation
                1. Tickets with more than 2 hrs time entry
                  1. Tickets worked 3 or more times
                  2. Ticket Management is KEY
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