The Facilitation Process

Description

Facilitation mind map
SharmeenMufti
Mind Map by SharmeenMufti, updated more than 1 year ago
SharmeenMufti
Created by SharmeenMufti over 9 years ago
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Resource summary

The Facilitation Process
  1. Pre-Meeting
    1. create detailed visual agenda
      1. think about participants / possible questions
        1. estimate start/finish time
          1. establish a clear end goal
          2. During
            1. listen to participants
              1. respect opinions
              2. be understanding
                1. be able to see others' views
                  1. stay objective and unbiased
                  2. manage conflicts
                    1. refocus group if necessary
                      1. keep a mental queue of who's turn to speak
                      2. manage time
                        1. keep end goal in mind
                          1. refocus discussion
                        2. Post-Meeting
                          1. create meeting minutes
                            1. communicate the outcome of the meeting with all participants
                              1. reflect on what went well and what didn't
                                1. feedback
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