null
US
Sign In
Sign Up for Free
Sign Up
We have detected that Javascript is not enabled in your browser. The dynamic nature of our site means that Javascript must be enabled to function properly. Please read our
terms and conditions
for more information.
Next up
Copy and Edit
You need to log in to complete this action!
Register for Free
3031068
FedEx Information Systems
Description
fedex
No tags specified
fed ex
lol
haha
Mind Map by
tammy tian
, updated more than 1 year ago
More
Less
Created by
tammy tian
over 9 years ago
1393
0
0
Resource summary
FedEx Information Systems
Transaction Process System
Keep track of details such as weight & volume
Each package weight is unknown and planes are often not fully loaded or overloaded, causing inefficiency.
With the weight of the packages, transport can be fully utilized and delivered efficiently.
Determine price per item
Receptionist are unable to answer the customers about the price.
Customers can know the price of their package on the spot.
Help locate item's destination
Customers are unable to know where their package is currently at and cannot gauge the arrival of it.
Customers can easily access the location of their parcels.
Management Information System
Monitor item's status
Customers have no clue as to where their package is
Customer are able to know where their package is in real time.
Coordinate transport
Delivery line is interrupted and transport is left to deliver nothing.
Delivery line is interrupted and transport is re-coordinated to deliver other packages.
Decision Support System
Analyze business data
Packages go missing or deliveries are delayed. No follow-up provided.
Packages go missing or deliveries are delayed. DSS provide the information required for decision-making.
Customer Relationship Management System
Manage business interactions with current & future customers
Customers only fill up service satisfaction forms.
Provide information to make sure business processes are in line with customers' expectations.
Organize, automate & synchronize
All feedback are hard copied and overlooked.
Customer's feedback are easily accessible and organized to categories.
Knowledge Management System
Stores & retrieves knowledge
Business sticks to old traditions and does not develop any new ideas.
Able to find more ideas such as effective ways to package the goods and deliver them at a faster and cheaper way.
Enterprise System
Support business processes & information flow.
Information between functional areas take time to be communicated.
Integrated system allows communication to be smooth. Allowing faster decision-making & faster follow-ups.
Executive Support System
Turn business data into reports
Managers go through piles of data to find out what they need. Waste lots of time and effort.
Managers can quickly at a glance learn about the financial statuses, staff, schedules and more through the reports.
Show full summary
Hide full summary
Want to create your own
Mind Maps
for
free
with GoConqr?
Learn more
.
Similar
Resistant Materials Revision Cards
Lukey-Pukey
Database Administrator ( DBA )
andi.lutfi0713
Business Functions
Josephine Lesman
Ethically and socially responsible business behavior
Josephine Lesman
TFT Item Combinations
Dank Man
Hálózat 7
Cougar
Database Management System (DBMS)
andi.lutfi0713
Test sobre Miguel de Unamuno
llucllabressegui
Opiodes
David Rodrigo Vanegas
Flashy
B M0ds
Globalizacion socio-politica
wilson rodriguez
Browse Library