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5049188
QUEJAS Y/O RECLAMOS
Description
Mind Map on QUEJAS Y/O RECLAMOS, created by Ana Maria Vargas Rojas on 06/04/2016.
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a-level
Mind Map by
Ana Maria Vargas Rojas
, updated more than 1 year ago
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Created by
Ana Maria Vargas Rojas
over 8 years ago
12
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Resource summary
QUEJAS Y/O RECLAMOS
CLIENTE
PAG WEB
SERVICIO AL CLIENTE DILIGENCIAR FORMATO ASPR013-F01
DIRECCION DE ASEGURAMIENTO DILIGENCIA 2 PARTE FORMATO ASPR013-F01
DIRECCIONA AL AREA CORRESPONDIENTE
EFECTO NO DESEADO
DIRECCION CIENTIFICA MEDICO VETERINARIO
INVESTIGA Y DILIGENCIA ASPR001 F01
ASEGURAMIENTO DE CALIDAD Y AREA RESPONSABLE
DILIGENCIA ASPR001-F02
ENTREGA FORMATOS A
RECHAZO Y PORSTERIOR RETIRO DE PRODUCTO
ASEGURAMIENTO DE CALIDAD
INVESRIGA Y SE DIRECCIONA A ASPR009
DEVOLUCION
ASEGURAMIENTO DE CALIDAD
INVESTIGA Y SE DIRECCIONA A ASPROO5
NO CONFORMIDAD
DAR RESPUESTA
NACIONAL 5 DIAS HABILES
INTERNACIONAL 8 DIAS HABILES
CORREO O TELEFONICAMENTE
RESPUESTA PERTINENTE
ASEGURAMIENTO DE CALIDAD DILIGENCIA ASPR013-F02
RESPUESTA NO PERTINENTE
AJUSTAR
TOMAN LA ACCION PERTINENTE
FUERZA DE VENTAS O PERSONAL FIGA
DILIGENCIAR FORMATO ASPR013-F01
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