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3295285
Delimitando Servicio al Cliente
Description
Mapa mental Reconocimiento del curso Serv Cliente UNAD 2015 _2
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yeisonpinzonp@gmail.com
stuarpphotmail.com
yapinzonp@unadvirtual.edu.com.co
Mind Map by
stuarpp
, updated more than 1 year ago
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Created by
stuarpp
almost 9 years ago
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Resource summary
Delimitando Servicio al Cliente
Objetivos del Servicio al cliente
Expandir económicamente la compañia
Hacer la empresa mas competitiva
Mantener y mejorar el buen nombre de la empresa
Mantener optimas relaciones con los clientes
Aspectos del Servicio al cliente
Compromiso
Responsabilidad
Amabilidad
Marketing
Calidad
Metodologia
Planeacion
Estrategia
Evaluacion
Control
Media attachments
da82c4b5-ff35-49c1-a4aa-c354ef5fe6c6.PNG (image/PNG)
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41a8a01f-3146-4cef-b086-84d15352887f.PNG (image/PNG)
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