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Description
Flashcards by Adriana Vincelli-Joma, updated more than 1 year ago
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Created by Adriana Vincelli-Joma
over 4 years ago
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| Question | Answer |
| Acquiring Information Systems | -buy it & use as is -buy it & customize it -rent/lease -build yourself |
| IT projects | -projects of all shapes and sizes that renew and adapt IT infrastructure |
| Why are IT projects risky? | -definitions difficult to graphically represent -lack of good model -difficult to develop good estimates -challenge to monitor progress |
| Inherent risk in IT projects | -lack of experience in team -lack of support from top management -lack of participation from system users -unclear/uncertain projects requirements -high level of technical complexity -changes in project environments |
| IT project risk | -structural risk -volatility risk -project process -performance -knowledge resources -organizational support -project management practices -process and product performance |
| Systems analysis and design | -process of creating and maintaining IS -aka systems development |
| 5 phases of SDLC | 1. system definition 2. requirments analysis 3. component design 4. implementation 5. system maintenance |
| System definition | -define goals and purpose for new system -define project's scope -asses feasibility of project *cost *schedule *technical *organizational |
| Requirements analysis | -form project team -develop requirements -manage scope -determine/document features/functions -approve requirements |
| Component design | -determine hardware specifications -determine software specifications -design database -design procedures -create job descriptions (people) |
| Implementation | -build system components -conduct unit test -integrate components -conduct integrated test -convert to new system |
| System maintenance | -record requests for change: *failures *enhancements -prioritize requests -fix failures: *patches *service packs *new releases |
| Outsourcing | -process of hiring another organization to perform service |
| Reasons for outsourcing | -easy way to gain expertise -concern cost reductions -reduce development risk -free up management time |
| Outsourcing risks | -loss of control -long-term costs outweigh benefits -no easy exit |
| MIS and Communication | -communication skills have become more important in light of outsourcing and offshoring -resource managers deal with tech people across time zones, cultural barriers and language barriers |
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