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Supply chain management quiz.
Apoorv Jindal
Quiz by Apoorv Jindal, updated more than 1 year ago
Apoorv Jindal
Created by Apoorv Jindal over 8 years ago
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Resource summary

Question 1

Question
Who first thought of Zero Defects?
Answer
  • Crosby
  • Feigenbaum
  • Juran
  • Deming

Question 2

Question
Who developed the use of standardization in large-scale mass production using a moving assembly line?
Answer
  • Frederick Winslow Taylor
  • Frank Gilbreth
  • Adam Smith
  • Charles Babbage
  • Henry Ford

Question 3

Question
Which came last in the development of manufacturing techniques?
Answer
  • Lean production
  • Division of labour
  • Mass production
  • Craft production
  • Interchangeable parts

Question 4

Question
What is the first stage in any quality improvement initiative ?
Answer
  • Planning
  • Check the talk
  • Analyse the data
  • D. Management commitment

Question 5

Question
A fundamental attribute of TQM is
Answer
  • Drawing control charts
  • Having team meetings
  • Top management's direct involvement
  • Meeting ISO 9000 audit
  • All of the above

Question 6

Question
Process Diagnosis determines
Answer
  • If the workers are doing their job
  • The possible cause of a failure
  • If control charts are in control
  • When top management should talk to vendors
  • If vendors are motivated

Question 7

Question
A change process in which an organization measures its execution against that of best-in-class organizations, decides how those organizations accomplished their execution levels, and uses the data to enhance its own execution
Answer
  • Control Chart
  • Cause and Effect Diagram
  • Benchmarking
  • Six Sigma

Question 8

Question
The picture represents which model of constraints of________?
Image:
40a23e67-b178-4857-877f-002baf579488 (image/png)
Answer
  • Project management
  • Risk management
  • Change management
  • Six Sigma

Question 9

Question
For the normal distribution, the values less than two standard deviation away from the mean account for___
Image:
aa0986e0-effd-4214-84bb-d9f06b96d125 (image/png)
Answer
  • 95%
  • 95.45%
  • 94.6%
  • 94.45%

Question 10

Question
Which of the accompanying is not a purpose behind holding completed merchandise as an inventory?
Answer
  • Larger shipments can result in reduced income freight cost and material handling cost.
  • Production of products as and when the customers demand them can be uneconomical.
  • Quantity discounts can result from larger purchase quantities.
  • Backlogs in customer orders may not always be allowed.

Question 11

Question
All of the following are typically reasons for establishing a budget EXCEPT:
Answer
  • Pre-approved funding
  • Monitoring of expenditures
  • Variance analysis
  • Development of standard costs

Question 12

Question
Which of the following sequence is true?
Answer
  • Sourcing → Inbound logistics → Conversion into finished goods → Outbound logistics → Retailing
  • Sourcing → Conversion into finished goods → Inbound logistics → Outbound logistics → Retailing
  • Inbound logistics → Sourcing → Conversion into finished goods → Outbound logistics → Retailing
  • Sourcing → Inbound logistics → Outbound logistics → Conversion into finished goods → Retailing

Question 13

Question
Which of the following statements is true?
Answer
  • Dell supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.
  • Toyota supply chain believed in medium-term relationship with the suppliers with loosely held supplier network.
  • Ford supply chain is both highly efficient as well as highly responsive.
  • Dell supply chain propagated the concept of long-term relationship with the suppliers.

Question 14

Question
Match the transformations: Column 1 Column 2 1. Exchange A. manufacturing 2. Physical B. making a sick person well 3. Physiological C. retailing 4. Storage D. warehousing
Answer
  • 1C, 2A, 3B, 4D
  • 1B, 2C, 3D, 4A
  • 1C, 2A, 3D, 4B
  • 1A, 2B, 3D, 4C

Question 15

Question
Which of the following illustrates an activity that does not include esteem ?
Answer
  • training employees
  • ordering parts from a supplier
  • delivering the product to the customer
  • accumulating parts in front of the next work center

Question 16

Question
In time study, the rating component is connected to determine
Answer
  • Standard time of a job
  • Fixation of incentive rate
  • Normal time of a worker
  • Merit rating of a worker

Question 17

Question
The Road Map represents which methodology?
Image:
8440fa0d-61b6-436a-8a4f-a5829048724c.gif (image/gif)
Answer
  • Six Sigma
  • Human resource information system
  • Business process management

Question 18

Question
What is the cpk for this process? Process Tolerance = 12, Process standard deviation = 3 Mean= 0
Answer
  • 1.333
  • 4
  • 0.25
  • 0.667

Question 19

Question
Which is a Preventive Action technique ?
Answer
  • Pareto Analysis
  • Cause and Effect diagrams
  • Quality Planning
  • Process Capability Studies

Question 20

Question
Six Sigma concepts were born in:
Answer
  • Allied Signal Ltd.
  • General Electric Ltd.
  • Chrysler Ltd.
  • Motorola Ltd.

Question 21

Question
The person who propagated SIX SIGMA concepts in General Electric Ltd. Was:
Answer
  • Jack Welch
  • Bob Smith
  • Philip Crosby
  • None of them

Question 22

Question
The first journal on quality was published by:
Answer
  • U.S.A
  • Japan
  • Germany
  • Britain

Question 23

Question
Rajiv Gandhi Award is a quality award given by:
Answer
  • Rajiv Gandhi Foundation
  • Conferderation of Indian Industries
  • Bureau of Indian Standard
  • Indian Statistical Institute

Question 24

Question
Cause and Effect Diagram was first formulated by:
Answer
  • Juran
  • Deming
  • Taguchi
  • Ishikawa

Question 25

Question
Who was generally credited with the phrase "Important few and trivial many" ?
Answer
  • Winston Churchill
  • Ishikawa
  • Juran
  • Taguchi

Question 26

Question
Which of the following statements is NOT a ISO:9001 requirement?
Answer
  • The organization shall determine the necessary competence for personnel performing work affecting product quality
  • The organization shall establish and maintain a procedure to identify and have access to legal requirements that are applicable to quality aspects of its products and/or services.
  • Top management shall ensure that the quality policy is appropriate to the purpose of the organization.
  • A documented procedure shall be established to define requirements for determining potential non-conformity and their causes.

Question 27

Question
What is NOT a key results measure in European Model for Quality Management?
Answer
  • Business Results
  • Impact on Society
  • Process Performance
  • Customer Satisfaction

Question 28

Question
A run up on the range chart would mean?
Answer
  • Process spread is deteriorating
  • Process average is worsening
  • Process average is improving
  • Process spread is improving

Question 29

Question
How many records does ISO:9001 require?
Answer
  • 1 to 10
  • 11 to 20
  • 21 to 30
  • 31 to 40

Question 30

Question
Kano Model shows the path towards:
Answer
  • Satisfying a customer
  • Delighting a customer
  • Ensure basic needs of a customer
  • None of the above
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