Docent procedures quiz

Description

You can use this quiz to test your knowledge of appropriate actions to take when faced with a variety of situations. Only you will see the results of your quiz.Qui
standryden
Quiz by standryden, updated more than 1 year ago
standryden
Created by standryden over 8 years ago
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Resource summary

Question 1

Question
Which of the following 3-word choices best describes the primary duties of Point Lobos docents?
Answer
  • Enforce, maintain, scold
  • Represent, interpret, assist
  • Protect, preserve, enforce
  • Protect, promote, instruct

Question 2

Question
The proper full name of what we call Point Lobos is [blank_start]Point Lobos State Natural Reserve[blank_end].
Answer
  • Point Lobos State Natural Reserve

Question 3

Question
When you arrive late for your duty station or guided walk, it is OK to drive at a safe speed exceeding the posted speed limit of 15 miles per hour in order to avoid further delay.
Answer
  • True
  • False

Question 4

Question
Which is a resource to answer your docent procedure questions at any time.
Answer
  • Phone the docent coordinator at the office.
  • Email the docent coordinator
  • Phone the docent coordinator's personal mobile number
  • Consult the Docent Manual on the docent website
  • Ask any experienced docent.

Question 5

Question
What are the docent duties while doing Trail Watch?
Answer
  • Act as a roving interpreter to elicit and answer visitor questions
  • Clean up litter you find on the trail
  • Remind/inform visitors of reserve rules where you see them being violated
  • Report unsafe conditions to State Parks maintenance
  • All of the above

Question 6

Question
Who should you call if you see visitors endangering themselves?
Answer
  • 911
  • The private number to the kiosk
  • Call 911 first, then inform the park aid at the kiosk

Question 7

Question
When opening Whalers Cabin, after opening padlocks, snap them onto the same hasp when it is in the open position.
Answer
  • True
  • False

Question 8

Question
When you are staffing the Information Station and it begins to rain, you are expected to immediately close the Station, lock up, and leave.
Answer
  • True
  • False

Question 9

Question
If a visitor asks a question for which you don't have a ready answer, what is the appropriate thing to do?
Answer
  • Tell the visitor you don't know the answer.
  • Offer to look up the answer if they will fill out a card with name, email address, and the question.
  • Make a scoffing sound and give them a pitying look.
  • Look up the answer to the question in one of the printed resources on on the web.
  • Either of the first 2 answers.
  • All of the above.

Question 10

Question
Which of the following functions does the docent website NOT provide?
Answer
  • Soothing massage
  • A means to schedule docent work.
  • Social networking that allows docents to share stories, photos, etc.
  • A repository to useful information to help docents do their work.
  • A roster with profiles of each docent.
  • Timely information from State Parks, PLF, and docent leadership.
  • Videos of monthly docent meetings.
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