2918874
Description
Quiz by ladysonjab, updated more than 1 year ago
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Created by ladysonjab
almost 9 years ago
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Question 1
Question
The Juran Trilogy identifies 3 stages an organization must go through during the ______ process to ensure the organization can achieve the highest level of quality possible.
Answer
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Quality Management
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Performance Management
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Quality Control
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Six Sigma
Question 2
Question
All the following criteria are required for the experimental design evaluation except:
Answer
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Random assignment of group members
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A measurable outcome common to both groups
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More than one group created for the purpose of the comparison
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Employees must have similar KSAs
Question 3
Question
_______ is the study and application of the specific methods and strategies used during the change process to bring about desired modifications within the organization
Answer
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Juran Trilogy
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Implementation Theory
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Change Theory
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Execution Theory
Question 4
Question
_______ is the study of how adults learn and focus on making it easier to teach.
Answer
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Andragogy
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Pedagogy
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Adult Education
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Learning Curve
Question 5
Question
The two most common rating appraisal methods are
Answer
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Checklist method and the rating scale method
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BARS and Graphs
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Forced Distribution and Checklists
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