ch 8 quiz

Description

Quiz on ch 8 quiz, created by Faria Islam on 28/10/2014.
Faria Islam
Quiz by Faria Islam, updated more than 1 year ago
Faria Islam
Created by Faria Islam over 9 years ago
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Resource summary

Question 1

Question
Effectiveness of marketing communications to change attitudes is an example of
Answer
  • Persuasion
  • Building credibility
  • Sleeper Effect
  • Hype

Question 2

Question
Consumers are now proactive in communications processes: Twitter, Internet, iPhone, Facebook
Answer
  • True
  • False

Question 3

Question
Consumers are active goal-directed and draw on mass media to satisfy needs
Answer
  • True
  • False

Question 4

Question
Same words by different people can have very different meanings. This is
Answer
  • source bias
  • source effects
  • buzz

Question 5

Question
Over time disliked sources can still get a message across effectively. Sometimes sources become irritating or disliked.
Answer
  • sleeper effect
  • persuasion
  • credibility

Question 6

Question
What is building credibility?
Answer
  • Sources perceived expertise, objectivity, or trustworthiness
  • Effectiveness of marketing communications to change attitudes
  • Source has required knowledge but source's willingness to convey it is compromised

Question 7

Question
____ is authentic message generated by customers
Answer
  • Hype
  • Buzz
  • Sleeper Effect

Question 8

Question
____ is inauthentic message generated by corporate propoganda
Answer
  • buzz
  • hype
  • sleeper effect

Question 9

Question
knowledge bias is when a source's knowledge about a topic is not accurate
Answer
  • True
  • False

Question 10

Question
source has required knowledge but source's willingness to convey is compromised is an example of
Answer
  • consumer beliefs
  • knowledge bias
  • reporting bias

Question 11

Question
______ is perceived social value of source
Answer
  • source attractiveness
  • halo effect
  • physically attractive
  • visual image

Question 12

Question
people who rank high on one dimension are assumed to excel at other dimensions is an example of
Answer
  • halo effect
  • source attractiveness
  • credibility

Question 13

Question
what are some examples of non-human endorsers
Answer
  • social status
  • mascots/animals
  • avatar: cyberspace character that can be moved around in a virtual world
  • cartoon characters

Question 14

Question
big emotional impact
Answer
  • visual images
  • verbal message

Question 15

Question
high-involvement situations
Answer
  • visual images
  • verbal message

Question 16

Question
Powerful description/graphics command attention and are strongly embedded in memory is called
Answer
  • comparative advertising
  • conventional ads
  • vividness

Question 17

Question
when an advertisement compares two but recognizable brands on specific attributes, this is called
Answer
  • comparative advertising
  • rational appeals
  • emotional appeals

Question 18

Question
many companies use an emotional strategy when consumers find no differences among brands
Answer
  • True
  • False

Question 19

Question
sexual appeals don't vary by country. Strong sexual imagery don't make consumers likely to buy a product
Answer
  • True
  • False

Question 20

Question
different cultures have different sense of humor. humorous ads get attention, they are a source of distraction and increase message acceptance
Answer
  • True
  • False

Question 21

Question
emphasize negative consequences that can occur unless a consumer changes behaviour attitude, it is common in social marketing.
Answer
  • fear appeals
  • sex appeal
  • humorous appeal

Question 22

Question
assumes that once consumers receive message they begin to process it is called?
Answer
  • ELM elaboration likelihood model
  • sex appeal
  • fear apeal
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