4165262
Description
Mind Map by jhamilton111, updated more than 1 year ago
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Created by jhamilton111
almost 9 years ago
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Shopping online
- Advantages to customers
- Quick and easy to use
- A wide variety of products
- You don't have to leave your home
- This is useful if there is
bad weather(rain, storm or
very heavy snow), If
you live in a remote
place out of town/city.
- If you have any
disabilities it's
easier to shop
online.
- This is useful if there is
bad weather(rain, storm or
very heavy snow), If
you live in a remote
place out of town/city.
- No opening/closing
times, products can
be bought 24/7
- Goods are
cheaper becuase
of lower costs of
internet business
- Quick and easy to use
- Disadvantages to customers
- Quality might get
reduced while being
delivered. Weather
conditions might
affect product
- Might find it confusing
- User interface might
not be very well set
out for the older
generation or
anyone else
- User interface might
not be very well set
out for the older
generation or
anyone else
- Not being able to
physically inspect the
goods before
purchase
- goods not
arriving in
time or at all
- Quality might get
reduced while being
delivered. Weather
conditions might
affect product
- Advantages to store
- Save money on store
and employees
- Do not need
to work long
hours in shop
- Can sell good to
anyone in the
world
- Cheaper to keep in
touch with customers
as they can be
emailed
- No need to rent
a shop due to
virtual store
- Save money on store
and employees
- Disadvantages to store
- Networks can fail
meaning customers
cannot access the store
- Specialist ICT
knowledge is
need to set
up the site
- Virus attack
could stop
people from
accessing the
store
- Postage charges
can put people
off
- Not everyone
has access to
the internet so
you could lose
some
customers
- Networks can fail
meaning customers
cannot access the store
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