Change Management Errors

Too Much complacency
1. No sense of Urgency
2. 'Too Much Past Success
3. Lack visible Crisis
4. low Performance standards
5. Insufficient Feedback form External constintuencies
Failure to Build sufficiently powerful guiding Coalition
1. short term selfish goals always win
2. countervailing forces undermine effort
3. failure to recognize how hard change can be
Underestimate Power of Vision
1. vision helps direct, align and inspire actions
2. resistance emerges without vision
3. without vision, decision making can desolve in to interminable debate
4. Whenever you cannot describe the The Change Problem and Its Solution driving a change initiative in five minutes or less and get a reaction that signifies both understanding and interest, you are in for trouble.
Undercommunicating Vision by factor of 10/100/1000
1. Nothing undermines efforts more than lack of communication
allowing obstacle to block the new vision
1. mental roadblocks are too great
2. narrow job description
3. compensation or performance appraisal issues
4. supervisors who won't adapt
5. inconsistent demands from Supervisors
failure to create short term wins
1. too passive -hope instead of create
2. no wins with in 6-18 months
Declare victory too soon
1. until tightly integrated culture, changes are succeptible to regression
2. celebration stops momentum
3. change is halted too soon
change is not anchored firmly into culture of org
1. If not anchored in social norms and shared values, they are susceptible to regression
2. dont show how specific behaviors and attitudes improve performance
3. Need sufficient time for next gen managers to personify the approach

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Change Management Errors

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	Created by Michael Riben over 10 years ago