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chapter 3
Description
Cambridge IGCSE ICT MSA (chapter 3 business administration and job roles) Mind Map on chapter 3, created by bilbo72 on 17/09/2013.
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chapter 3 business administration and job roles
ict msa
ict msa
cambridge igcse
Mind Map by
bilbo72
, updated more than 1 year ago
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Created by
bilbo72
about 11 years ago
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Resource summary
chapter 3
main function is the work they mainly do
administration is storing, processing, retrieve and spreading or disseminating info.
this support the business fuctions.
operatives are the people that are the bottom of the hirrarchisl pyramid. they are responsible for production or delivering
main functions of a business
HR: Concerned with management of people. Hiring and firing staff and training them
The finance department : Keeping accurate record of movement of money within the business and predicating financial profits.
Sales an marketing : sales and marketing are concerned with achieving the target for sales of the products or service.
Customer service : helping customers in need if unhappy or need any help about the company.
Production function :Product to be made to a standard quality in safe and efficient manner
Research and development : Continuous research on products and services, competitors will eventually find better and cheaper products
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