Is the means by which individuals or organizations
achieve their objectives; a plan, method, or series
of actions designed to achieve a specific goal or
effect
Organizations need strategy
because assist the effective
management of they by
enhancing the quality of
decision making, facilitating
coordination and focusing
organization on the pursuit of
long-term goals.
A company’s strategy can be found in 3 places
Heads of managers
Articulations of
strategy in speeches
Written documents
Mcdonald’s strategy:
Implementing the key drivers
of an exceptional customer
experience, people, products,
price, place and promotion and
by having well-trained, friendly
people
Nokia strategy: Deliver
differentiated and
innovative products with
unrivalled scale in term of
product breadth.
Strategy as decision support
Strategy as a
coordinating device
Strategy as target
Where and how to
compete?
Corporate strategy is the
scope of the firm in terms
of the industries and
market in which it
competes
Coca-Cola, which
competes in the soft
drinks industry in
worldwide
Business strategy is
concerned with how the
firm competes within a
particular industry or
market
Coca-cola pursues a
differentiation strategy where it
relies on brand image
developed through heavy
advertising
Henry Mintzberg is a leading
critic of rational approaches to
strategy design
Intended:
Strategy as
conceived of by
the top
management
team.
Realized: The actual
strategy that is
implemented
Emergent: The
decisions that emerge
from the complex
processes in which
individual managers
interpret the intended
strategy