SAB2#74-75 Quality Processes

Annotations:

• Plan Quality Management is like the other planning processes you’ve learned about— you create a Quality Management plan to help guide you and your team through quality activities.

1. Inputs
   1. Risk Register
   2. Organizational Process Assets
   3. Enterprise Environmental Factors
   4. Project Management plan
   5. Requirements documentation
   6. Stakeholders register
2. Outputs
   1. Quality Management Plan
      1. Metric

         Annotations:

         • A metric is just a number you use to measure your product’s quality.
   2. Quality checklists
   3. The Process Improvement plan
   4. Quality metrics
   5. Project document updates
3. PROCESS FOCUS ON:
   1. EXISTING QUALITY EFFORTS
   2. Create Project specific metris, standards, etc.
   3. Determine process to use
   4. Determine measurement standards
   5. Perform cost of quality, cost benefit analysis, and others
   6. Balance the needs of quality
   7. Create Project management plan and process improvement plan
4. What is Quality? How we will ensure it?

Annotations:

• Perform Quality Assurance is where you take a step back and look at how well your project fits in with your company’s overall quality standards and guidelines.

1. Are we following procedures? Are Processes giving us the expected results?
2. Use measurements to determine desviations
3. Perform continuous improvement
4. Run quality audit
5. Find good practices
6. Share good practices
7. Submit change request
8. Update PM plan and project docuemnts

Annotations:

• Control Quality is the Monitoring and Controlling process where you look at each deliverable and inspect it for defects.

1. Are the result of our work giving the expected results?
2. Measure quality of deliverables
3. Evaluate root cause of quality problems
4. Identify need for quality improvements
5. Verify deliverables
6. Complete checklists
7. Update lessons learned
8. Submit change request
9. Update PM plan and project docuemnts