Dealing with spills:

Don't avoid it; deal with it immediately
Use an absorbent material to soak up the spill
Clear the area around the spill
Avoid cleaning the area with something already wet i.e. a mop
Once the area is cleared place a wet floor sign over the wet area to warn customers of the potential risk involved in walking over the area
Remove a warning sign when it no longer is applicable

High-risk areas:

Be aware of areas of transition, for example, an entrance, where people move from wet ground to dry
- Have precautions to remove moisture from footwear
- Invest in high quality mats along routes where most customers walk
Areas of level changes e.g. stairs/steps, slopes/ramps etc.
- Make sure the surface is slip resistant
- Provide proper lighting so people can see where they are going
- Keep the top and the bottom of the stairs clean and free from obstacles
- Avoid carrying heavy items on stairs
Cables and electrical equipment
- Identify cables that are trailing
- Identify faulty electrical outlets
- Make sure all electrical equipment is plugged in properly
Poorly maintained flooring
- Identify poorly maintained or damaged floors; commit to repairs and prevent future damage
- Recognise mats and rugs that could hazardous and ensure they are controlled
Chemicals
- Always be aware of how chemicals are utilised by reading the label for instructions
- Adhere strictly to the instructions

	Created by Andrew Burke over 7 years ago

Hospitality Note on Health Safety, created by Andrew Burke on 25/07/2017.