An MSR’s cash drawer limit on the teller line during business hours is:
6000
5000
5500
7500
How many official company names has FAIRWINDS had since we were established?
7
4
5
6
Under which menu on the Intranet would you find My Wellness?
Learn & Grow
Resources & Hubs
Me
Member Advocacy
Connect & Share
Before performing a non-member transaction, crewmembers are required to perform a search for the person using this tool:
FinCEN
ChexSystems
DocuSign
OFAC
none of the above
True or False: FAIRWINDS procedure requires branch crewmembers to count cash a minimum of 4 times during each transaction.
This opt-in service allows FAIRWINDS to cover a member’s debit card or ATM transactions even if their checking account becomes overdrawn.
Premium Overdraft Protection
Ultimate Overdraft Protection
Preferred Overdraft Protection
Premium Overdraft Plus
What does the financial acronym ACH stand for?
Autostatic Clearing House
Automatic Clearing House
Automated Clearing House
Automated Cash Holding
In the most recent Service Charge Schedule update, the foreign ATM transaction service charge was changed from $2.00 per transaction to:
$2.50
$3.00
$2.25
$2.00
In what state did FAIRWINDS originate?
Florida
New Jersey
Pennsylvania
New York
FAIRWINDS offers pet insurance through which provider?
ASPCA Pet Health Insurance
American General
General Life
Geico
Which of the following is NOT one of our Core Values?
Good Stewardship
Financial Freedom
Caring Environment
Community Involvement
Cooperative Principles
What is the minimum opening deposit for a 10-month Certificate of Deposit (CD)?
$1000
$2000
$500
$1010
When would an MSR always place a foreign check on hold?
New memberships: established for 30 days or less
New memberships: established for 90 days or less
MoneyGram checks
Checks greater than $3,000
To me/from me checks
When FAIRWINDS opened, how much did we have in assets?
$45
$51
$40
$55
After how many days of employment do crewmembers qualify for tuition reimbursement?
30
90
180
365
This type of check fraud involves taking advantage of “float” funds and writing a check with the knowledge that there are no funds to support it.
check washing
negotiable instrument forging
check kiting
check forging
check flying
When is the new downtown tower scheduled to open?
Summer 2017
Fall 2017
Spring 2018
Fall 2016
What type of check endorsement does FAIRWINDS NOT accept under any circumstances?
Qualified Endorsement
Special (Third-Party) Endorsement
Restrictive Endorsement
Conditional Endorsement
Which of the following is NOT one of our four long-term strategic goals?
Grow Market Share
Community Commitment
Expand Profitability
Drive Efficiency
Engage Crew
True or False: “BLOOPS-V” stands for: Brevard, Lake, Orange, Osceola, Polk, Seminole, Volusia
Which of the following is NOT a method for waiving the Regular Savings account’s monthly service charge?
Maintain an average monthly account balance (per Regular Savings account) of at least $300.00
Maintain an average monthly account balance (per Regular Savings account) of at least $50.00
Transfer or deposit a total of $25.00 to the account each month
Maintain an average monthly combined deposit balance of at least $10,000.00
Select all that apply: choose the crewmembers that were inducted into the 2015 Executive Club.
Alicia Labombard
Tracie Thompson
Denise Mangiapane
Chad Campbell
Jocelyn Arciola
True or False: Business Outgoing International wires (completed at a branch) are $45 each.
Members who use their FAIRWINDS debit or credit card to purchase tickets can receive 15% off daily admission to which of the following attractions?
Universal Orlando Resort
Central Florida Zoo
UCF Football games
SeaWorld Orlando
Brevard Zoo
Which of the following branches has a drive thru?
Deland
Kissimmee
Four Corners
College Park
Maitland
What is the average tenure of FAIRWINDS crewmembers?
2.4
10
3.5
6.3
In what year did FAIRWINDS disburse its 1 millionth loan?
2014
1999
2006
2011
“Honesty and Integrity” belongs to which of the following lists?
FAIRWINDS Core Values
FAIRWINDS Key Drivers
FAIRWINDS Service Laws
FAIRWINDS Long-Term Strategic Goals
Crewmembers may use accumulated sick leave over ___ hours (up to $600 per year) for reimbursement of approved wellness expenses such as weight management programs, gym memberships, and exercise equipment.
80
120
40
240
True or False: FAIRWINDS observes Christmas Eve by closing all departments and branches for the day.
What does the acronym BCP stand for?
Best Current Practice
Business Checking Protection
Bank Currency Protection
Business Continuity Plan
Branch Cash Provider
How does a crewmember obtain official FAIRWINDS employment or income verification if a third party requests it?
Contact The Work Number ®
Contact the EVP of Human Resources
Provide a notarized request letter to Human Resources
Contact their last supervisor at FAIRWINDS
True or False: Any phone communication with a supervisor (including phone calls or text messages) is considered an acceptable means of communicating an absence or tardy.
New crewmembers are automatically enrolled to contribute __ of gross wages to their 401(k) retirement plan (unless a different amount is chosen by the crewmember).
1%
2%
3%
4%
5%
How many paid federal holidays does FAIRWINDS observe by closing for the day?
8
15
If a member qualifies to use the Skip-a-Pay service and decides to skip their loan payment for one month (outside of holiday months), how much is the service charge?
$20
$10
$25
$35
On what day is In the Know sent out?
Monday
Tuesday
Wednesday
Thursday
Friday
What does LLC stand for?
Limited Liability Corporation
Limited Liability Company
Limited Liability Cooperative
Limited Liability Checking
Crewmembers may qualify to receive a 0% interest rate on what type of loan?
auto loan
computer loan
personal loan
boat loan
How many crewmembers were inducted into the 2015 Executive Club and 2015 President’s Club (combined)?
24
20
28
25
The Bill Pay service is available to consumer members through FAIRWINDS Online for a service charge of $5.99/month.
What is the FAIRWINDS’ slogan that is used in marketing materials and public websites?
Whatever You Need
Wherever You Are
Wherever You Go
Whenever You Save
What is the free service powered by CU Realty Services that helps members search for a home, sell a home, and find a realtor?
HomeAdvantage
Realty Trust
Home Buyer’s Advantage
HomeFinder
CU Realty Advantage