Gareth Gouws
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Controlling the management process

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Gareth Gouws
Created by Gareth Gouws about 8 years ago
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Chapter 10

Chapter 10

Question 1 of 12

1

Which statement is false?

Select one of the following:

  • Control helps organisations to cope with environmental change

  • Control systems increase costs in an organisation

  • Control helps an organisation to cope with increasing organisational size and complexity

  • Control helps limit the accumulation of error

Explanation

Question 2 of 12

1

If actual achievements do not match performance standards, management can

Select one of the following:

  • Improve actual performance to reach standards

  • Raise standards to accomplish strategies

  • Make strategies more realistic

  • None of the above

Explanation

Question 3 of 12

1

Read the list of control systems given below

i. Economic-ordering quantity
ii. Materials-requirements planning
iii. Budgets
iv. Just-in-time systems
v. Total quality management

Which combination of control systems is relevant in the control of inventory?

Select one of the following:

  • i. ii

  • i. ii. iv.

  • iii. iv.

  • iii. v.

Explanation

Question 4 of 12

1

Financial budgets focus on ________ whereas operational budgets focus on __________.

Select one of the following:

  • revenue; capital expenditure

  • sales volume; time projection of projects

  • cash flow; revenue

  • capital expenditure; cash flow

Explanation

Question 5 of 12

1

An effective control system is

Select one of the following:

  • integrated with planning

  • able to accommodate change

  • objective

  • all of the above

Explanation

Question 6 of 12

1

The key areas of control are physical, information, financial and human. Which one however is regarded as the most important?

Select one of the following:

  • Human

  • Financial

  • Information

  • Physical

Explanation

Question 7 of 12

1

Which is the correct order for the control process?

Select one of the following:

  • Measuring actual performance, Evaluating deviations, Rectifying deviations, Setting standards

  • Rectifying deviations, Setting standards, Measuring actual performance, Evaluating deviations

  • Setting standards, Measuring actual performance,Evaluating deviations,Rectifying deviations

  • Measuring actual performance,Evaluating deviations, Setting standards,Rectifying deviations

Explanation

Question 8 of 12

1

Which is not a relevant control system in controlling inventory?

Select one of the following:

  • Economic ordering quantity

  • Materials requirement planning

  • Just in Time

  • Total Quality Management

Explanation

Question 9 of 12

1

A budget helps to control finances. Which of the answers below is incorrect?

Select one of the following:

  • Supports management in coordinating resources

  • Limits flexibility and between departments

  • Guiding the application of resources

  • Making evaluation of resource allocation possible

Explanation

Question 10 of 12

1

The main instrument used to control an organisation's human resources is

Select one of the following:

  • Emotional support

  • Approval of action

  • Performance measurement

  • Assignment of leadership roles

Explanation

Question 11 of 12

1

Which is not a characteristic of an effective control system

Select one of the following:

  • Simplicity

  • Timeliness

  • Efficiency

  • Flexibility

Explanation

Question 12 of 12

1

Which one is not true with regards to the purpose of control?

Select one of the following:

  • Control is linked to planning. Without control planning is pointless

  • Control is vital in motivating managers to increase the productivity

  • Control helps to minimize costs

  • Control helps detect and limit errors

Explanation

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