Parker Webb-Mitchell
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ADM201 Salesforce Quiz on SFDC App Builder 2, created by Parker Webb-Mitchell on 17/02/2016.

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Parker Webb-Mitchell
Created by Parker Webb-Mitchell about 8 years ago
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SFDC App Builder 2

Question 1 of 100

1

What is the purpose of the staging step in the application lifecycle?
Choose 3 answers.

Select one or more of the following:

  • The staging environment can be used for a test deployment

  • The staging environment can be used for final regression testing

  • The staging environment can be used for stress and performance testing

  • The staging environment can be used for integration testing

Explanation

Question 2 of 100

1

Grand College is an educational institution that tracks student data using Salesforce. It would like to generate the attendance record for its students in a printable PDF format, with data from multiple objects. Which of the following would help in achieving this use case?

Select one of the following:

  • Page Layout

  • Feed Tracking

  • VisualForce

  • Create a report and export as PDF

Explanation

Question 3 of 100

1

What types of items cannot be included in the Salesforce1 Navigation menu?
Choose 1 answer.

Select one of the following:

  • Visualforce Page Tabs

  • Canvas Apps

  • Dashboards

  • Approval Requests

  • All of the above can be included in the Salesforce1 Navigation Menu

Explanation

Question 4 of 100

1

Universal Containers have deployed a custom app for managing Contracts. Two users Sam & Eric were comparing their Contract detail page, and noticed the “Expiry Date” field is editable for Sam, whereas it appears as read only for Eric. What could be the reasons for this discrepancy?
Choose 2 answers.

Select one or more of the following:

  • Expiry Date is set as Read Only for Eric’s Page layout

  • Expiry Date is set as Read Only for Eric’s Role

  • Expiry Date is set as Read Only for Eric’s Profile

  • Expiry Date is set as Read Only for Eric’s User record

Explanation

Question 5 of 100

1

A Developer wants to link a custom object called “Bug” with itself to show how two different bugs are related to the same problem. Which relationship type should the developer use?
Choose 1 answer.

Select one of the following:

  • MasterDetail

  • Lookup

  • Hierarchial

  • Self

Explanation

Question 6 of 100

1

Your Company wants to insert their customer records daily at 11 am in the morning. What is the best way of doing this?
Choose 2 answers.

Select one or more of the following:

  • Using Data Loader

  • Jitterbit

  • CLI Data Loader

  • Force.com Excel Connector

Explanation

Question 7 of 100

1

You have a requirement to display the total cost of products at the time they were added to an opportunity. The product cost is a custom field on the product object and is added as a formula field to the opportunity product object. How would you meet this requirement?
choose 1 answer.

Select one of the following:

  • Create a rollup summary field on the opportunity based on the product cost formula field

  • Create a workflow rule that copies the product cost to a currency field and create a rollup summary field based on the currency field

  • A trigger is required to sum the values of the product cost formula field

  • A trigger is required to query the product cost values and update the opportunity

Explanation

Question 8 of 100

1

Universal Containers have created a custom object ‘Delivery’ and would like users to be able to quickly create Delivery records in Salesforce1. What kind of action would be most appropriate to create?

Select one of the following:

  • Object Specific Action on the custom object

  • Global Action

  • Custom Action

  • None of the above

Explanation

Question 9 of 100

1

Your organisation would like to rate all accounts daily based on the value of opportunities closed in the last year. The account with the highest value of opportunities closed in the last year will be rated number 1, and so on until the lowest value accounts. How could this requirement be achieved?
Choose 1 answer.

Select one of the following:

  • Use Process Builder and schedule an action to run each night to sort and rate all accounts

  • Use a time dependent workflow action to update the rating field

  • Use Batch Apex and schedule to run each night

  • Schedule a trigger to run on all accounts each night

Explanation

Question 10 of 100

1

A change set can be moved between?
Choose 2 answers.

Select one or more of the following:

  • Sandbox and the associated Production organization

  • Any 2 Sandboxes that belong to same Production organization

  • Any sandbox to any production organization

  • Any Developer edition organization to any Sandbox organization

Explanation

Question 11 of 100

1

Global Travels has conducted a 1 week long global marketing campaign, and have around 70000 Leads to import. What is true with regards to importing this data to Salesforce?
Choose 1 answer.

Select one of the following:

  • Only Data Loader would work

  • Only Lead Import Wizard would work

  • Both Data Loader and Lead Import Wizard can work

  • Neither Data Loader nor Lead Import Wizard word work

Explanation

Question 12 of 100

1

Fun Toys Inc. allow all employees to view open positions, but only the HR department should be able to update the records. How would you configure the application to meet this requirement?
Choose 2 answers.

Select one or more of the following:

  • Set the Org Wide Default to Read Only for the position object

  • Set the field level security to read only on the position object for all profiles except HR

  • Set the Position object permission setting to read only for all profiles except HRSet the Position object permission setting to read only for all profiles except HR

  • Set the Org Wide Default to Public for the position object

Explanation

Question 13 of 100

1

You have created a new Sandbox for your production instance of Salesforce. While setting up the deployment connections what change would you make, and in which environment in order to be able to push data from the new Sandbox to Production?
Choose 1 answer.

Select one of the following:

  • Specify Allow Inbound Changes in Sandbox

  • Specify Allow Inbound Changes in Production

  • Specify Allow Outbound Changes in Sandbox

  • Specify Allow Outbound Changes in Production

  • Specify Allow Deployment in Environment Hub

Explanation

Question 14 of 100

1

What is the purpose of the integration testing step in the application lifecycle?
Choose 3 answers.

Select one or more of the following:

  • If development is done in multiple sandboxes, the integration environment is used to bring all changes together

  • Testing can be done to ensure there are no conflicts between developer changes

  • Integration testing can be performed with other systems

  • End Users can test an integrated business process

Explanation

Question 15 of 100

1

Which of the following Salesforce features allows a user to obtain delete access to a record?
Choose 2 answers.

Select one or more of the following:

  • Permission Set

  • Roles

  • Profiles

  • User Setup

Explanation

Question 16 of 100

1

Universal Containers would like to see a Red / Yellow / Green Traffic Light representation on the Opportunity detail page, based on the value in the Opportunity Probability field. What would you use to achieve this?

Select one of the following:

  • Formula Field

  • Master Detail Relationship

  • Rich Text Field

  • Image Field

Explanation

Question 17 of 100

1

Only users with the executive profile should be able to have visibility to the Salary field on the Position object. What is the best way to ensure this is the case?
Choose 1 answer.

Select one of the following:

  • Use field level security

  • Use object level security

  • Use permission sets

  • Use record types

Explanation

Question 18 of 100

1

You have defined a workflow on Account, that updates the value of “Is Active” to ‘True’, when ‘Payment Status’ field is changed to ‘Paid’. You also have another workflow that updates “Payment Status” field to ‘Paid’, when “Transaction Status” field is changed to ‘Success’. Which of these workflows are triggered when Transaction Status is changed to Success?

Select one of the following:

  • Both workflows are triggered

  • Only the first workflow is triggered

  • Only the second workflow is triggered

  • None of the workflows get triggered

  • Such a workflow definition will not be allowed by Salesforce

Explanation

Question 19 of 100

1

Universal Containers would like to create quotes related to opportunities. What would be the recommended data model to meet this requirement?
Choose 1 answer.

Select one of the following:

  • Create a Quote custom object and link to the Opportunity standard object

  • Use the standard Opportunity and Quote objects.

  • Extend the Opportunity object to include custom fields for Quotes

  • Install an AppExchange product to add custom Quote objects

Explanation

Question 20 of 100

1

Universal Containers have made a number of changes and are ready to deploy them. Which of the following would require a manual migration step to be added to the deployment plan?

Select one of the following:

  • Page Layouts

  • Custom Objects

  • Fiscal Year Settings

  • Workflow Rules

Explanation

Question 21 of 100

1

Which of the following validation rules would ensure that the currency code can only be set to USD, EUR, GBP or JPY?
Choose 1 answer.

Select one of the following:

  • INCLUDES (CurrencyIsoCode, “USD”, “EUR”, “GBP”, “JPY”)

  • CONTAINS (CurrencyIsoCode, “USD”, “EUR”, “GBP”, “JPY”)

  • (CurrencyIsoCode ! = “USD”, “EUR”, “GBP”, “JPY”)

  • CASE (CurrencyIsoCode, “USD”, 1, “EUR”, 1, “GBP”, 1, “JPY”, 1, 0) = 0

Explanation

Question 22 of 100

1

Global Insurance is using a custom app to record insurance policy applications. For travel insurance applications, the country and duration of stay is required. For life insurance applications, these fields must not be visible. Which feature would you use to meet this requirement?

Select one of the following:

  • Field Level Security

  • Permission Sets

  • Page Layouts

  • Record Types and Page Layouts

Explanation

Question 23 of 100

1

You are a new developer at Universal Packages who uses the Unlimited Edition and you want to build a new Force.com application for your production environment, which sandbox should you use?

Select one of the following:

  • Developer Sandbox

  • Full Sandbox

  • Developer Edition

  • Partner Develper Edition Sandbox

Explanation

Question 24 of 100

1

To fulfill a business requirement, a formula field of a child object has been used in a rollup
summary field of a Master object. Will the rollup summary field function correctly?

Select one or more of the following:

  • Yes, using formula fields in a rollup summary is fully supported

  • Yes, if the formula field is not referring to another field in a different object

  • No, if the formula field is referring to another field in a different object.

  • No, using formula fields in a rollup summary is not supported

Explanation

Question 25 of 100

1

You are not able to change the field type of a custom field. What could be the reason?

Select one of the following:

  • The field is referenced by a Visualforce page

  • The field is referenced by a formula field

  • The field is referenced in APEX

  • The field is referenced in a validation rule

  • All of the Above

Explanation

Question 26 of 100

1

Which of the following are not standard components?
Choose 2 answers.

Select one or more of the following:

  • Filter List

  • Recent Items

  • Calendar

  • Calculator

Explanation

Question 27 of 100

1

When a lightning component has been added to a page, what configuration options are available in the App Builder?
Choose 3 answers.

Select one or more of the following:

  • Change the layout and position of components on the page

  • Delete a component

  • Change the size of the component

  • Move the component to another column

Explanation

Question 28 of 100

1

What is not a valid reason to use external objects instead of integrating external data?

Select one of the following:

  • Real time access to the latest data is required

  • There is a large amount of external data and only a small amount is required at one time

  • 3rd Party Integration tools and code can be avoided

  • There are sharing requirements for the data

Explanation

Question 29 of 100

1

What will happen when changing a picklist field to a multiselect
picklist?
Choose 1 answer.

Select one of the following:

  • The value from the source picklist will be retained and selected in the multiselect
    picklist

  • The value from the source picklist will be lost. The values need to be added to the multiselect
    picklist

  • A picklist cannot be converted to a multiselect picklist

  • The values from the picklist need to be mapped to values in the multiselect picklist

Explanation

Question 30 of 100

1

Sarah has setup the standard Email to Case functionality and is testing it. She has found that cases are created from emails sent to the designated email address, with the subject populated from the email subject and the case description populated from the email body. The support emails are sent using a standard format, that includes the case priority and site location of the customer issue. How can these fields be set automatically when the case is created?

Select one of the following:

  • Add field mappings for custom priority and site location to the Email to Case settings

  • Create a custom email handler to map the fields

  • Create a workflow rule to update the case priority and site location fields

  • Create an after trigger on the case object to update the case priority and site location fields

Explanation

Question 31 of 100

1

High Mountain Travel Company currently uses Sales and Service cloud. The current financial application has reached end of life and they are evaluating replacements. What would be recommended in this situation?

Select one of the following:

  • Evaluate AppExchange Financial Applications to determine if they meet the organization requirements

  • Ensure that the replacment financial application has a Salesforce connector

  • Evaluate building the required financial functionality using the Force.com platform

  • Salesforce functionality is limited to Sales, Service and Marketing, so look for a 3rd Party Financial application

Explanation

Question 32 of 100

1

A new custom tab has been created for the Conference object. This tab should be included in the Sales App as well as the Conference App. How can this requirement be met?

Select one of the following:

  • A custom tab can only be included in one app

  • The custom tab can be include in both apps

  • An additional custom tab based on the Conference object will need to be created

  • The custom tab can be included in multiple apps if they are all custom apps

Explanation

Question 33 of 100

1

Global Property track the value of leases associated with each account. The Property director would like to see an account hierarchy view where the total values of leases at different levels of the hierarchy are totaled and displayed. How can this be done?
Choose 1 answer.

Select one of the following:

  • Create a visualforce page to display a hierachy of acounts and total of leases at each level

  • Enhance the standard account hierarchy page layout by adding rollup summary fields

  • Create a report that consolidates the lease totals at each level of the hierarchy

  • Add a summary total section to the standard account hierarchy page layout

Explanation

Question 34 of 100

1

What is true regarding adding a custom field to an object using the Schema Builder?

Select one of the following:

  • Custom Fields are not automatically added to page layouts.

  • Custom Fields permissions are set to visible and editable for all profiles

  • Custom Fields are added to page layouts but the page layout needs to be edited to specify where the field should be displayed

  • RollUp
    Summary fields cannot be added using the schema builder

Explanation

Question 35 of 100

1

A developer wants to open a report from the campaign page and filter the report by the name of the campaign. How can the developer complete this?

Select one of the following:

  • Create a formula field that uses hyperlinks.

  • Use a custom link using the URL of the report.

  • Create a URL field and populate with the report link

  • None of the above.

Explanation

Question 36 of 100

1

The Customer Service department have requested a dashboard that
will show the number of complaints by product line in the last 6 months. How can this requirements be met?
Choose 1 answer

Select one of the following:

  • Use a Visualforce Page Component

  • Use a table component and customize the table

  • Use a Summary table component

  • This requirement is not possible as table components only show two columns of data

Explanation

Question 37 of 100

1

When a lightning component is added to a page, what can be configured in the App Builder?

Select one of the following:

  • The component properties

  • The component behaviour

  • The component events

  • The component size

Explanation

Question 38 of 100

1

Universal Containers have tried the Schema Builder but have found that there are too many objects and relationships displayed, it has long loading times and decided it is too difficult to work with. What features would you suggest could help with this?
Choose 3 answers

Select one or more of the following:

  • If the ‘Hide Relationships’ option is selected, performance is improved

  • The map can be used to navigate to objects of interest

  • The filter can be used to only display objects of interest

  • Fields can be hidden and only the objects displayed

Explanation

Question 39 of 100

1

A Salesforce developer is asked to include the Age field in the Contact hover details layout. What is the best way to achieve this requirement?
Choose 1 answer.

Select one of the following:

  • Design a VisualForce page with a Standard Controller

  • Modify the properties of the Contact page layout

  • Modify the Search Layout

  • None of the Above

Explanation

Question 40 of 100

1

What is the proper sequence of tasks included in a typical enterprise deployment plan?
Choose 1 answer.

Select one of the following:

  • Lock Users, Announce Maintenance Window, Deploy to Production, Unlock Users, Perform manual migration

  • Announce Maintenance Window, Deploy to Production, Perform Manual Migration, Unlock Users

  • Announce Maintenance Window, Perform a Metadata API Test Deployment, Lock Users, Deploy to Production, Perform Manual Migration, Unlock Users

  • Announce Maintenance Window, Lock Users, Perform a Metadata API Test Deployment, Perform Manual Migration, Deploy to Production, Perform Manual Migration, Unlock Users

Explanation

Question 41 of 100

1

Universal Containers provides read access to the Account object to all its Sales Reps, however Edit access is given to a few senior Sales reps that understand how the data needs to be updated to ensure data quality is upheld. What is the recommended way to achieve this use case?
Choose 1 answer.

Select one of the following:

  • Use 2 separate profiles for “Regular Sales Rep” and “Trusted Sales Rep”

  • Use 1 profile for “Sales Rep”, and create an “Edit Account” Permission Set

  • Use the Role Hierarchy

  • Use programmatic sharing based on a “Trusted?” checkbox on User object

Explanation

Question 42 of 100

1

A user has reported that they do not have access to data of a custom object in Salesforce1. What could be the reason?
Choose 2 answers.

Select one or more of the following:

  • The user’s profile has the tab setting for the object set to ‘Tab Hidden’

  • The object has not been included by the Administrator in the Navigation Menu

  • The object does not have a tab defined in the full Salesforce site

  • The user does not have visibility to the object data

Explanation

Question 43 of 100

1

A workflow field update has been defined on the Account object. When editing an account record after a workflow rule has run, you notice that the record has validation errors. What could cause this?
Choose 1 answer.

Select one of the following:

  • The field update used an invalid value

  • The validation rule was changed

  • A different field in the Account object was changed which caused a validation error.

  • None of the Above

Explanation

Question 44 of 100

1

Sam would like to alter the set of fields that appear on the Mouse Hover / Record Preview pop up in his Force.com app. Which of the following should he create or alter for this?
Choose 1 answer.

Select one of the following:

  • Hover Layout

  • Mini Page Layout

  • Feed Tracking

  • VisualForce

Explanation

Question 45 of 100

1

Universal containers need to see the “Account Priority” field, which is a custom field on the Account object, on their Opportunity detail layout. What is the best way to achieve this?
Choose 1 answer.

Select one of the following:

  • Add “Account Priority” field to Opportunity Page Layout

  • Batch Apex to sync “Account Priority” field to an Opportunity custom field

  • Formula field on Opportunity object

  • Formula field on Account object

Explanation

Question 46 of 100

1

What is true regarding master picklists?
Choose 2 answers.

Select one or more of the following:

  • The master picklist is the list of picklist values for the master record type

  • The master picklist contains possible values for all record types

  • Values added to the master picklist are automatically added to each record type

  • Values added to the master picklist must be manually added to selected record types

Explanation

Question 47 of 100

1

What is displayed in the recent section of the Navigation Menu in Salesforce1?
Choose 1 answer.

Select one of the following:

  • Objects that have been accessed in the last 30 days in Salesforce1

  • All Standard Objects that the user has access to

  • All Standard and Custom Objects that the user has access to

  • Objects that have been accessed in the last 30 days in the full Salesforce site.

Explanation

Question 48 of 100

1

What are differences between the Salesforce application lifecycle for a small company and an enterprise application lifecycle?
Choose 2 answers.

Select one or more of the following:

  • A small company may only have a production and one sandbox

  • All companies need a full copy sandbox for staging

  • A small company may complete development and testing in one sandbox

  • A small company may not have any sandboxes and do changes directly in production

Explanation

Question 49 of 100

1

Universal Containers plans to run a direct mail promotion and need to add campaign members. What are the standard capabilities available to add campaign members?
Choose 3 answers.

Select one or more of the following:

  • Import leads and contacts from a CSV file

  • Add contacts one at a time from the contact detail page

  • Add leads from a lead report

  • Add related contacts from the account detail page

Explanation

Question 50 of 100

1

What are not capabilities of the Schema Builder?
Choose 2 answers

Select one or more of the following:

  • Create Custom Objects

  • Create Lookup and Master Detail Relationships

  • Create Custom Fields

  • Create Formula Fields

  • Create Validation Rules

Explanation

Question 51 of 100

1

While trying to define a new custom field you notice that, the master detail option on field types is grayed out. What could be the reason?
Choose 1 answer.

Select one of the following:

  • There is already a master detail field on the object

  • There are already 2 master detail fields on the object

  • There are already 3 master detail fields on the object

  • There are already 25 master detail fields on the object

Explanation

Question 52 of 100

1

Record Types can offer which of the following to different users, except?
Choose 1 answer

Select one of the following:

  • Picklist Values

  • Page Layouts

  • Business Processes

  • Validation Rules

Explanation

Question 53 of 100

1

Heartfelt Fundraising Inc. track committments for fundraising campaigns in a custom object. A committment can be ncreased but not decreased once made. How can a developer meet this requirement?
Choose 1 answer.

Select one of the following:

  • Create a trigger to compare the previous and new committment values

  • Use a validation rule using the PRIORVALUE() function

  • Use a validation rule using the PREVIOUSVALUE() function

  • Create a workflow action that runs on the update of the committment field

Explanation

Question 54 of 100

1

What do you need to consider when loading data through an API based tool into Salesforce?
Choose 1 answer.

Select one of the following:

  • Workflow Rules will run

  • Triggers will fire

  • Validation Rules will fire

  • All of the Above

Explanation

Question 55 of 100

1

Global Insurance has created a custom object to gather feedback about the organisation. The feedback should be private, so that employees cannot see each others feedback. Only the CEO should be able to view all employee feedback. How would you configure the application to meet this requirement?
Choose 1 answer.

Select one of the following:

  • This is not possible as sharing settings can not be configured on custom objects

  • Change the OWD to Private for the Feedback object disable grant access using hierarchies and add a sharing rule for the CEO user

  • Change the OWD to Private for the Feedback object disable grant access using hierarchies and add a sharing rule for the CEO role

  • Change the OWD to Public Restricted and set a sharing exception for the CEO user

Explanation

Question 56 of 100

1

What role does a staging environment play in a deployment plan?
Choose 2 answers.

Select one or more of the following:

  • A staging environment allows a test deployment to be done in an environment similar to production

  • A staging environment will usually have a full set of production data, so business processes can be tested thoroughly

  • A staging environment requires 75% test coverage, so test coverage can be confirmed

  • A staging environment will always have the exact same configuration and data as production, so it is the best environment to test a deployment

Explanation

Question 57 of 100

1

A Developer want to specify the objects that users can access. With which kind of security settings can he achieve his goal? Choose 2 answers

Select one or more of the following:

  • Field-level security

  • Profiles

  • Organization-wide sharing settings

  • Permission Sets

Explanation

Question 58 of 100

1

Bob has been approached by his sales manager, who is looking to gain more insight into his customers interactions via social media with the company. He wants to use information to generate leads for his sales reps. He would like to implement a solution within a month, before the end of the fiscal quarter. Should Bob:
Choose 1 answer.

Select one of the following:

  • Create a custom application using Apex and visualforce to pull the information from social media applications

  • Create workflow to pull the information from social media applications

  • Install an application from the AppExchange to pull information from social media applications

  • Suggest a different CRM solution

Explanation

Question 59 of 100

1

Universal Containers would like a quick way to create shipments from the Home Page. How would you suggest to do this?
Choose 1 answer.

Select one of the following:

  • Use Quick Create

  • Create a Global Action

  • Create a Custom Button

  • Create a Custom Link to the Shipment Page

Explanation

Question 60 of 100

1

Universal Containers uses the account hierarchy to record the structure of businesses in various regions and locations. The administrator has been
asked to produce a report that displays a rolled up total of the number of opportunities associated to accounts across all levels of the hierarchy. The display of the accounts should be indented according to the level in the hierarchy. How could this report be created?
Choose 1 answer.

Select one or more of the following:

  • Use the standard Account report type and create a new report with number of opportunities

  • Create a new custom report type and include a rollup summary of the number of opportunities

  • Create a visualforce page and controller that displays the data in the required format

  • It is not possible to create a report with this data

Explanation

Question 61 of 100

1

Your organisation has defined 3 custom objects, Programs, Projects and Tasks. Programs can have a number of related Projects and Project can have a number of related Tasks. You would like to know the total number of tasks defined in a Program. How would you achieve this?
Choose 1 answer.

Select one of the following:

  • Create a rollup summary field on Program that rollups up all tasks records

  • Create a rollup summary field on Project and Program

  • Create a trigger on Tasks to update Program

  • Create a workflow field update on Program

Explanation

Question 62 of 100

1

Global Inc. wants to ensure that no opportunity is lost because the Sales rep forgot to follow up. They want to ensure that a reminder Task gets automatically created 15 days after the Opportunity created date. What is the optimal way to achieve this?
Choose 1 answer.

Select one of the following:

  • Time Dependent Workflow

  • Apex code & trigger

  • Batch Apex

  • Big Deal Alert

Explanation

Question 63 of 100

1

What are the functions available when defining a rollup summary field?
Choose 3 answers.

Select one or more of the following:

  • Count

  • Sum

  • Average

  • Min

Explanation

Question 64 of 100

1

Sam, a Salesforce Developer, has made the “Type” field ReadOnly on the Account page layout, which is used by “Europe Sales” Profile. Now, what amongst the following is false?
Choose 2 answers.

Select one or more of the following:

  • All Users will see “Type” field as Read Only

  • Europe Sales users will see “Type” field as Read Only

  • Europe Sales users can update the “Type” field via the API

  • “Type” field can be made required on the same Layout

Explanation

Question 65 of 100

1

An organization would like to use Social Accounts and Contacts but does not want Employees to view contact and lead Facebook pages or YouTube videos. What would you suggest?
Choose 1 answer.

Select one of the following:

  • Each user can disable Facebook and YouTube networks in User Settings

  • Facebook and YouTube social networks can be disabled at an organisation level

  • Facebook and YouTube network icons can be removed from the Page Layout

  • Individual social networks cannot be disabled

Explanation

Question 66 of 100

1

You are trying to decide whether to use a master detail or lookup relationship between two objects. What of the following considerations are false?
Choose 1 answer.

Select one of the following:

  • In a master detail relationship if the master record is deleted the detail records will all be deleted

  • Child records in masterdetail relationships on custom objects cannot be reparented

  • Custom objects on the detail side of a master detail relationship cannot have queues

  • A custom object cannot be on the master side of a relationship with a standard object

Explanation

Question 67 of 100

1

Universal Travel have created custom objects for Events and Attendees. The objects are linked in a master detail relationship. They would like users to be able to quickly create and link attendees to an event in Salesforce1. What kind of action would be most appropriate?
Choose 1 answer.

Select one of the following:

  • Object specific action on the Event object

  • Object specific action on the Attendee object

  • Custom object action on the Event object

  • Custom specific action on the Attendee object

Explanation

Question 68 of 100

1

Ecommerce organizations deal with selling to individuals rather than organizations. For such an ecommerce company, which of the Salesforce objects would you recommend to store customer information?
Choose 1 answer.

Select one of the following:

  • Business Accounts

  • Person Accounts

  • Customer Accounts

  • Partner Accounts

  • Contacts

Explanation

Question 69 of 100

1

You have created a custom object in your sandbox, and are defining a change set to move it to the production instance. In the change set you have added only the custom object component. What would be the result of the deployment in the production instance?
Choose 1 answer.

Select one of the following:

  • The custom object will be created without any fields

  • The custom object and associated fields will be created

  • The custom object, associated fields and page layouts will be created

  • It will result in an error

Explanation

Question 70 of 100

1

Which of the following functions will allow validation that a field has been entered in the Social Security Number format of 999999999, where 9 represents a single digit.
Choose 1 answer.

Select one of the following:

  • REGEX()

  • FORMAT()

  • NUMERIC()

  • SSN()

Explanation

Question 71 of 100

1

The renewals department would like a list view of all contracts that have been activated more than 365 days ago. A custom field has been created to record the contract activation date: Contract_Activation_Date__c. How would you meet this requirement?
Choose 1 answer.

Select one of the following:

  • Create a formula field with the formula: (NOW() – Contract_Activation_Date__c) > 365

  • Create a formula field with the formula: (Contract_Activation_Date__c – NOW()) > 365

  • Create a formula field with the formula: (TODAY() – Contract_Activation_Date__c) > 365

  • Create a formula field with the formula: (Contract_Activation_Date__c – TODAY()) > 365

Explanation

Question 72 of 100

1

In a scheduling application, jobs must be allocated to a staff member 24 hours before the job is to begin. If a job is not allocated 8 hours before the scheduled time the service director must be informed. What business logic features would be most appropriate to cater to this?
Choose 1 answer.

Select one of the following:

  • Create a time dependent workflow to send an email to the job owner 24 hours before the job is scheduled if the status is Unallocated

  • Use Process Builder to define a Unscheduled Job process that will send emails if the job is still unallocated 24 hours and 8 hours before the scheduled date

  • Use an approval process to escalate the job if it is unallocated 24 and 8 hours before the scheduled date / time

  • Define a visual workflow process alerts if the job is unallocated 24 hours and 8 hours before the scheduled date.

Explanation

Question 73 of 100

1

Universal Containers want to track the suppliers for parts. A supplier can supply various parts, and Universal Containers always ensures there are multiple suppliers for each part, in case one supplier is out of stock. What is the best way to model this in Salesforce?
Choose 1 answer.

Select one of the following:

  • Create a look up relationship from Part object to Supplier object

  • Create a look up relationship from Supplier object to Part object

  • Create a masterdetail relationship from Supplier object to Part object

  • Create a new junction object between the Supplier and Part objects

Explanation

Question 74 of 100

1

After enabling Social Accounts and Contacts, how can an administrator determine which contacts have linked social profiles?
Choose 1 answer

Select one of the following:

  • Create a Contact report and include social profile fields

  • Add the Social Network fields to the Contact List View

  • Add the Social Network fields to the Contact Page Layout

  • Check the Social Veiwer for each Contact

Explanation

Question 75 of 100

1

Only users in the Sales department are permitted to submit contracts for approval. How would the approval process be configured to ensure this?
Choose 1 answer.

Select one of the following:

  • Include all Sales users as initial submitters

  • Include the Sales group as initial submitters

  • Include the contract owners as the initial submitter

  • Include Sales Roles and subordinates as the initial submitters

Explanation

Question 76 of 100

1

What is true regarding changing the field type of a custom field?
Choose 2 answers.

Select one or more of the following:

  • Changing the field type of a custom field will always result in data loss

  • Changing the field type of a custom field may result in data loss

  • Changing the field type may result in data truncation

  • To change the field type of a custom field, backup the data, delete the custom field and recreate it with the new data type

Explanation

Question 77 of 100

1

Sam reports to 2 managers, one in the US and one in the U.K. When he submits a request for leave, both managers must approve the request. What features of approval processes would you use to configure this?
Choose 2 answers.

Select one or more of the following:

  • Parallel Approval Process

  • Unanimous Approval

  • First Response Approval

  • Dynamic Approval Routing

Explanation

Question 78 of 100

1

What should be done before changing a field type?
Choose 1 answer.

Select one of the following:

  • Backup the data in the custom object

  • Check if the field is the target of a workflow field update or formula

  • Check if the field is marked as an external id

  • Check if the field is used in lead field mapping

  • All of the Above

Explanation

Question 79 of 100

1

Universal Systems have fields “Account Priority” and “Contact Priority” on the Account & Contact objects respectively. Any change made to the Account Priority field should get pushed to the Contact Priority field of all associated Contact records. How can this be achieved?
Choose 1 answer.

Select one of the following:

  • Workflow

  • Apex Trigger

  • Validation Rule

  • Process Builder

Explanation

Question 80 of 100

1

When an account is saved, the account address should be validated using an external address service. What is the best way to accomplish this?
Choose 1 answer.

Select one of the following:

  • Use a validation rule to validate the address using the external service

  • Use a workflow rule to perform a validation when the address is changed

  • Use Process Builder to call the external web service to validate the address when the account object is created or edited

  • Use an APEX trigger to call the external address service and validate the address

Explanation

Question 81 of 100

1

You have a requirement to display the total value of opportunities for an account for the current year. How would you meet this requirement?
Choose 1 answer.

Select one of the following:

  • Use a rollup summary field and the THISYEAR() function in filter criteria

  • Use a rollup summary field and enter the current year as a filter criteria

  • Use a trigger to calculate the value

  • Use a rollup summary field and the CURRENTYEAR() function in filter criteria

Explanation

Question 82 of 100

1

A masterdetail relationship cannot exist between?
Choose 1 answer.

Select one of the following:

  • Standard Object to Custom Object

  • Custom Object to Standard Object

  • Custom Object to Custom Object

  • Can be defined for all of the above

Explanation

Question 83 of 100

1

What is true regarding actions on a lightning app page?
Choose 2 answers

Select one or more of the following:

  • Only Global Quick Actions can be added

  • Only one action can be added to a page

  • Actions can be renamed in the Lightning App Builder

  • The order of actions can be configured

Explanation

Question 84 of 100

1

You can setup additional actions to take place when an approval request is recalled, approved, or rejected at each step. Which is not a valid action?
Choose 1 answer.

Select one of the following:

  • Assigning a task to a specified user

  • Changing the value of a selected field

  • Sending a message to a designated endpoint

  • Create a new record

Explanation

Question 85 of 100

1

The HR department are considering using Salesforce to manage performance reviews for employees. They are concerned about data access to this sensitive data. What features would you use to restrict access to this data to the employees manager?
Choose 1 answer.

Select one of the following:

  • Permission Sets

  • Role Hierarchy

  • Manager Group Sharing

  • Manual Sharing

Explanation

Question 86 of 100

1

The Sales Manager would like that whenever a sales person creates a new opportunity, he gets a notification email. What should the administrator do to ensure this?
Choose 1 answer.

Select one of the following:

  • Create a Workflow with an Email Alert

  • Send a mail using a Trigger

  • Create a Workflow with an Outbound Message

  • Create a Approval Process

Explanation

Question 87 of 100

1

The Org wide Sharing Default for Contacts is set to Public Read/Write. Sam is asked to ensure that sales rep users alone should not be able to edit Contact records. What should Sam do here?
Choose 1 answer.

Select one of the following:

  • Define access to Contact as Read Only in Sales Rep Profile

  • Define access to Contact as Read Only in all Sales Rep Roles

  • Add Contact Sharing Rule

  • Change existing Org Wide Sharing Default for Contact

Explanation

Question 88 of 100

1

The Sales Department have requested that instead of picklists, certain fields are converted to radio buttons, so that there can be information displayed next to each item to help users select the correct option. How can this be done?
Choose 1 answer.

Select one of the following:

  • Change the field type from picklist to radio button for the fields

  • Create a Visualforce page and use radio button controls

  • Set the radio button option on the fields in the page layout

  • It is not possible to use radio button controls with Salesforce

Explanation

Question 89 of 100

1

The sales department have requested a dashboard that lists the top 5 Gold customers and their revenue. What dashboard component would be suitable for this requirement?
Choose 1 answer.

Select one of the following:

  • Table Component

  • Chart Component

  • Visualforce Page Component

  • Gauge Component

Explanation

Question 90 of 100

1

Univeral Packages needs a way to test data loads and integration but do not want it to effect production data. What Sandbox should they use if they they require more than 500 MB of data storage?
Choose 1 answer.

Select one of the following:

  • Full Sandbox

  • Developer Pro Sandbox

  • Partial Copy Sandbox

  • Developer Sandbox

Explanation

Question 91 of 100

1

When would an ETL (extract, transform, load) solution be preferable than using external objects and lightning connect?
Choose 1 answer

Select one of the following:

  • Workflow is required on the data

  • Data needs to be updated in Salesforce

  • Validation rules are required on the data

  • The data needs to be available in reports

  • All of the Above

Explanation

Question 92 of 100

1

What properties of a lightning page can be configured?
Choose 3 answers.

Select one or more of the following:

  • Name

  • Description

  • Actions

  • Format

Explanation

Question 93 of 100

1

Dashboards need to be refreshed to show the latest data. Which of the following statements do you have to keep in mind when scheduling dashboard refreshes?
Choose 2 answers.

Select one or more of the following:

  • You can schedule refreshes for dynamic dashboards

  • Dashboard won’t refresh if the month does not have the scheduled day

  • Dashboards won’t refresh as scheduled if the running user doesn’t have access to the dashboard folder

  • Dashboard refresh notifications cannot be viewed offline in email clients

Explanation

Question 94 of 100

1

Universal Containers have noticed that the actions available in the Chatter feed on the home page and on the Shipment Detail Page are different. Why would this be?
Choose 1 answer.

Select one of the following:

  • The Shipment Page Layout uses a different global publisher layout

  • Different actions have been added to the custom button section in the shipment page layout

  • The global publisher layout has been overriden on the Shipment Page Layout

  • The Shipment object has a publisher layout defined

Explanation

Question 95 of 100

1

The account page layout requires a lot of scrolling as the number of fields and related lists has grown. Users are complaining that it takes too long to find information. What would be a solution to this problem? Choose 2 answers.

Select one or more of the following:

  • Use Visualforce to create a tabbed page that divides the information

  • Remove the related lists from the standard page layout

  • Use record types to reduce the number of fields displayed

  • Do not display the related lists sections if there are no records to display

Explanation

Question 96 of 100

1

Unmanaged packages are typically used for:
Choose 2 answers

Select one or more of the following:

  • Sandbox to production migration

  • Distributing opensource projects

  • Distributing and selling applications to customers

  • One time drop of applications

Explanation

Question 97 of 100

1

Sam is in the process of designing the Salesforce data model for Pacific Travels. He needs to be able to associate a booking detail record to a single contact record. Also, the booking detail records are of legal importance, and therefore should not be deleted, even if the associated contact is deleted. How should Sam design this system?
Choose 1 answer.

Select one of the following:

  • Define a Look Up field on Booking Details, that references Contact object

  • Create a MasterDetail relationship from Contact object onto Book Details object

  • Define a Look Up field on Contact, that references Booking Details object

  • Create a MasterDetail relationship from Booking Details object onto Contact object

Explanation

Question 98 of 100

1

Your company has a requirement to list any accounts that have cases that have missed the SLA for resolution in a dashboard. The dashboard should list the Account name and date the case was opened. Which dashboard component would be suitable for this requirement?
Choose 1 answer.

Select one of the following:

  • Visualforce Page Component

  • Metric Component

  • Table Component

  • Report Component

Explanation

Question 99 of 100

1

What is not true regarding enabling the Bulk API in Data Loader?
Choose 1 answer.

Select one of the following:

  • Data will be loaded faster when using the Bulk API

  • Parallel processing is used to load data faster

  • Serial processing is used to load data faster

  • Data is processed in batches

Explanation

Question 100 of 100

1

At Universal Insurance, when a claim has been created, only an administrator or the claims manager are allowed to delete it. How can an administrator ensure this requirement is met?
Choose 1 answer.

Select one of the following:

  • Create a readonly page layout and assign to all profiles except claims manager and system administrator

  • Remove the delete permission from the object permission on all profiles except claims manager and system administrator

  • Create a sharing rule and set the access to readonly for all profiles except claims manager and system administrator

  • Remove the delete button from the claims page layout assigned to all profiles except claims manager and system administrator

Explanation