Chad Collins
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NC Hospitality & Tourism 5.01 Quiz

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Chad Collins
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5.01 H&T Quiz

Question 1 of 14

1

What type of security system enables hotels and restaurants to video-record activities such as robbery, shoplifting, and employee theft?

Select one of the following:

  • Two-way radio

  • Motion detection

  • Electronic locking

  • Closed-circuit television

Explanation

Question 2 of 14

1

What security measure can motels implement to help maintain their guests’ safety outside the facility?

Select one of the following:

  • Parking lot lighting system

  • Front-desk alarm system

  • Interior window locks

  • Fire extinguishers

Explanation

Question 3 of 14

1

How can restaurant employees be helpful during a robbery?

Select one of the following:

  • Be aggressive

  • Be talkative

  • Be observant

  • Be sincere

Explanation

Question 4 of 14

1

Anticipation that Derek Jeter played in his last home game with the New York Yankees, massive outdoor celebrations and riots occurred on the streets right after the game, which caused traffic problems and safety issues. What type of emergency do these situations exemplify?

Select one of the following:

  • Widespread power outages

  • Toxic chemical emissions

  • Civil disobedience

  • Terrorist attack

Explanation

Question 5 of 14

1

To ensure security, the local hotel establishments should require all employees to display or wear which item on their clothing?

Select one of the following:

  • Magnetic inspection card

  • Photo identification card

  • Passport

  • License

Explanation

Question 6 of 14

1

A hotel guest reports that someone stole money and jewelry from his/her room. Which of the following government agencies should the hotel employee contact?

Select one of the following:

  • Local fire department

  • Local police department

  • Area convention bureau

  • Area chamber-of-commerce

Explanation

Question 7 of 14

1

A hotel lobby has loose electrical wires coming out of a wall. What type of hazard does this situation exemplify?

Select one of the following:

  • Precautionary

  • Chemical

  • Biological

  • Safety

Explanation

Question 8 of 14

1

Why do hospitality and tourism businesses keep money and valuables locked in secure locations?

Select one of the following:

  • To eliminate accidents

  • To reduce the risk of theft

  • To prevent natural disasters

  • To avoid equipment hazards

Explanation

Question 9 of 14

1

What type of system will notify the police that a robbery is in progress without the robbers’ knowledge that a robbery is in progress at a hospitality or tourism business?

Select one of the following:

  • Silent alarm

  • Smoke alarm

  • Manual locking system

  • Automatic audio system

Explanation

Question 10 of 14

1

What is a primary reason why hospitality facilities develop emergency response procedures?

Select one of the following:

  • To prevent emergency situations from occurring on the premises

  • To increase guests’ awareness of potential security and safety issues

  • To reduce the time it takes to train employees in first aid, CPR, and security

  • To help lessen panic and reduce the risk of damage or injury during an emergency situation

Explanation

Question 11 of 14

1

What type of employees do coastal destinations hire to keep residents and visitors safe while they are on the beach and in the water?

Select one of the following:

  • Firefighters

  • Lifeguards

  • Security guards

  • Healthcare workers

Explanation

Question 12 of 14

1

What security measure do cruise ships provide guests that enable them to store their valuable items?

Select one of the following:

  • Shipping container

  • Safe deposit box

  • Baggage claim center

  • Lost and found center

Explanation

Question 13 of 14

1

What do hotels develop to help guests safely exit the property if a fire occurs?

Select one of the following:

  • Blueprint

  • Evacuation plan

  • Check-out policy

  • Surveillance plan

Explanation

Question 14 of 14

1

What happened in response to the terrorist attacks that occurred on September 11, 2001?

Select one of the following:

  • Airports hired fewer security guards

  • Airline travel substantially increased

  • Airports hired ambassadors

  • Airport security increased

Explanation

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