Katherine Stmart
Quiz by , created more than 1 year ago

Interpret the concepts of change management theories, techniques, and leaderships by evaluating the basics of change management

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Katherine Stmart
Created by Katherine Stmart over 8 years ago
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Change Management

Question 1 of 10

1

Which of the following is NOT a change agent function?

Select one of the following:

  • acceptant function

  • catalytic function

  • regressive function

  • confrontation function

  • perspective function

  • theory and principle function

Explanation

Question 2 of 10

1

Confrontational function tells the manager what to do to correct a given situation.

Select one of the following:

  • True
  • False

Explanation

Question 3 of 10

1

Select from the dropdown list to complete the text.

Using ( confrontational function, acceptant function, perspective function, theory and principle function ) challenges the manager's thinking processes and assumptions.

Explanation

Question 4 of 10

1

Fill the blank space to complete the text.

A is a specialist in organization development and facilitates the change brought about by the innovation.

Explanation

Question 5 of 10

1

Fill the blank space to complete the text.

One of the first models of change was proposed by in 1951.

Explanation

Question 6 of 10

1

Which of the following are a part of Lewin's stages of change?

Select one or more of the following:

  • resolve dessonance

  • refreezing

  • consultation

  • unfreezing

Explanation

Question 7 of 10

1

One disadvantage of an internal agent is that they are familiar with the organization and its history, subtle dynamics, secrets, and resources.

Select one of the following:

  • True
  • False

Explanation

Question 8 of 10

1

Fill the blank space to complete the text.

may have previous relationships with other organizations which could lead to accusations of bias.

Explanation

Question 9 of 10

1

Which of the following are disadvantages of external change agents?

Select one or more of the following:

  • provide a fresh outside view

  • does not have a history with client organization

  • may be strongly influenced by the viewpoint of the administrators

  • can be expensive

Explanation

Question 10 of 10

1

Fill the blank space to complete the text.

By reflecting in its own processes and consequently revises them for improved performance an organization is conducting the process of .

Explanation