CHRP Diagnostic Exam - Learning, Development and Succession

CHRP Diagnostic Exam - Learning, Development and Succession

Question 1 of 18

1

Which of the following is NOT one of the five disciplines of "the learning
organization"?

Select one of the following:

  • Mental models

  • Strategic thinking

  • Personal mastery

  • Team learning

Explanation

Question 2 of 18

1

Knowing the steps to take when creating an Excel spreadsheet is an example of
what kind of knowledge?

Select one of the following:

  • Explicit knowledge

  • Tacit knowledge

  • Intellectual knowledge

  • Functional knowledge

Explanation

Question 3 of 18

1

Which of the following is NOT a principle of andragogy?

Select one of the following:

  • Learners are dependent on the teacher.

  • Learners are motivated intrinsically.

  • Learners want to participate in the learning.

  • Negative self-concept can be a barrier to learning.

Explanation

Question 4 of 18

1

Adaptive Character of Thought theory highlights three stages of learning. Which of
the following is NOT one of them?

Select one of the following:

  • Procedural knowledge

  • Declarative knowledge

  • Knowledge compilation

  • Experiential knowledge

Explanation

Question 5 of 18

1

At what stage in the Instructional Systems Design Process would the unit quizzes of
a training program be developed?

Select one of the following:

  • Needs analysis stage

  • Evaluation stage

  • Delivery stage

  • Design stage

Explanation

Question 6 of 18

1

Which of the following is NOT considered when conducting a training needs
analysis?

Select one of the following:

  • The performance needs of the employee

  • The task requirements of the job

  • The return on investment of the training

  • The organization's strategic priorities

Explanation

Question 7 of 18

1

For a training objective to be complete, it includes a statement that describes the
learning outcome in terms of:

Select one of the following:

  • Performance, condition, criterion

  • Knowledge, behaviour, impact

  • Content, schedule, audience

  • Budget, location, evaluation

Explanation

Question 8 of 18

1

When delivering a workshop designed to update one's Excel spreadsheet skills,
how would you set up the room?

Select one of the following:

  • U-shape

  • Round tables

  • Classroom

  • Team seating

Explanation

Question 9 of 18

1

When training employees on complex machinery requiring a number of sequential
steps, which of the following learning methods should be used?

Select one of the following:

  • A whole-learning approach involving massed practice

  • A part-learning approach involving distributed practice

  • A part-learning approach involving massed practice

  • A whole-learning approach involving distributed practice

Explanation

Question 10 of 18

1

According to Kirkpatrick's hierarchical model of training evaluation, if you wanted
employees to use a new selling technique as a result of a training course, which
level of evaluation would you focus in?

Select one of the following:

  • Level 1 - Reaction

  • Level 2 - Learning

  • Level 3 - Behaviour

  • Level 4 - Results

Explanation

Question 11 of 18

1

Which of the following is NOT a training delivery issue?

Select one of the following:

  • Participant fear

  • Instructor credibility

  • Quizzes

  • Seating arrangements

Explanation

Question 12 of 18

1

The first step in the preparation of delivering a training program is:

Select one of the following:

  • Developing a lesson plan

  • Choosing the trainer

  • Scheduling the training program

  • Determining the equipment required

Explanation

Question 13 of 18

1

Which of the following defines job-related competencies?

Select one of the following:

  • Employee job-related assessments

  • Job-related knowledge, skills, and abilities

  • Job-related performance criteria

  • Job-related responsibilities

Explanation

Question 14 of 18

1

Which four variables does the COMA model of training evaluation measure?

Select one of the following:

  • Cognitive Variables, Organizational Environment, Motivation, Attitudes

  • Cognitive Variables, Openness to Learning, Methods of delivery, Aptitude

  • Classroom Set-up, Organization of Materials, Methods of Instruction,
    Assessment of Participants' Reactions

  • Content, Organization of Lessons, Materials, Attendance

Explanation

Question 15 of 18

1

What type of training evaluation measures the worthiness or effectiveness of a
training program?

Select one of the following:

  • Formative Evaluation

  • Reaction evaluation

  • Descriptive evaluation

  • Summative evaluation

Explanation

Question 16 of 18

1

Which of the following learning organization characteristics refers to the images and
assumptions that people have about themselves and the world?

Select one of the following:

  • Systems Thinking

  • Mental Models

  • Personal Mastery

  • Shared Vision

Explanation

Question 17 of 18

1

All of the following are post-training initiatives used to enhance the transfer of
training EXCEPT:

Select one of the following:

  • Booster sessions

  • Debriefs

  • Feedback

  • Attentional advice

Explanation

Question 18 of 18

1

Groups of employees who share similar concerns and problems and meet regularly
to share their experiences and knowledge are called:

Select one of the following:

  • Communities of practice

  • Focus groups

  • Task forces

  • Self-directed teams

Explanation

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