Rigo Sanchez
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associates Business Management Quiz on Business Management Chapters 1 thru 6 Exam, created by Rigo Sanchez on 24/09/2015.

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Rigo Sanchez
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Business Management Chapters 1 thru 6 Exam

Question 1 of 73

1

Who's husband was well known for his bricklaying experiments and studied how stress affected worker productivity ?

Select one of the following:

  • Frederick Taylor

  • Max Weber

  • Frank and Lillian Gilbreth

  • Henry Gantt

  • Elton Mayo

Explanation

Question 2 of 73

1

I came up with the "14 principles of Management" fundamentals that can be applied to all organizational situations and are still being taught in management schools today.

Select one of the following:

  • Henri Fayol

  • Elton Mayo

  • Douglas Mc Gregor

  • Abraham Maslow

Explanation

Question 3 of 73

1

I am known as the father of scientific management, as i researched the one best way for a job to be done.

Select one of the following:

  • Henry Gantt

  • Max Weber

  • Abraham Maslow

  • Frederick Taylor

Explanation

Question 4 of 73

1

I argued that people try to satisfy basic, low level needs first before progressing upward to higher level needs.

Select one of the following:

  • Elton Mayo

  • Douglas Mcgregor

  • Abraham Maslow

  • Henry Gantt

Explanation

Question 5 of 73

1

I conducted the Hawthorne studies, which dramatically impacted managements beliefs about the role of people in organizations.

Select one of the following:

  • Henri Fayol

  • Fredrick Taylor

  • Douglas Mcgregor

  • Elton Mayo

Explanation

Question 6 of 73

1

I described the ideal for bureaucracy, characterized by division of labor, a clearly defined hierarchy and detailed rules and regulations.

Select one of the following:

  • Abraham Maslow

  • Elton Mayo

  • Frank and Lillian Gilbreth

  • Max Weber

Explanation

Question 7 of 73

1

I created a chart that helps employees and managers plan projects by tasks and time

Select one of the following:

  • Elton Mayo

  • Henry Gantt

  • Max Weber

  • Abraham Maslow

Explanation

Question 8 of 73

1

I proposed the theory that employees subscribe to a self fulfilling prophecy based on management expectations of them.

Select one of the following:

  • Henri Fayol

  • Douglas Mcgregor

  • Elton Mayo

  • Abraham Maslow

Explanation

Question 9 of 73

1

What is the process of working with people and resources to accomplish goals?

Select one of the following:

  • Management

  • Planning

  • Organizing

  • Leading

Explanation

Question 10 of 73

1

Fill the blank spaces to complete the text.

The four functions of managing are , , , and .

Explanation

Question 11 of 73

1

Fill the blank spaces to complete the text.

The four different levels of managers are , , mangers, and .

Explanation

Question 12 of 73

1

Fill the blank spaces to complete the text.

The three important roles that mangers perform are roles, roles, and roles.

Explanation

Question 13 of 73

1

Fill the blank spaces to complete the text.

The broad skills that managers need are , and , and skills and .

Explanation

Question 14 of 73

1

Fill the blank spaces to complete the text.

The five sources of competitive advantage are , , , , and .

Explanation

Question 15 of 73

1

The introduction of new goods and services

Select one of the following:

  • innovation

  • quality

  • service

  • social capital

Explanation

Question 16 of 73

1

the excellence of your products (goods or services)

Select one of the following:

  • service

  • speed

  • quality

  • innovation

Explanation

Question 17 of 73

1

the speed and dependability with which an organization delivers what customers want.

Select one of the following:

  • service

  • speed

  • time

  • innovation

Explanation

Question 18 of 73

1

fast and timely execution, response, and delivery of results

Select one of the following:

  • speed

  • innovation

  • quality

  • time

Explanation

Question 19 of 73

1

keeping costs low to achieve profits and to be able to offer prices that are attractive to consumers

Select one of the following:

  • cost competitiveness

  • innovation

  • service

  • quality

Explanation

Question 20 of 73

1

senior executives responsible for the overall management and effectiveness of the organization.

Select one of the following:

  • top level

  • middle level

  • frontline

  • teamleader

Explanation

Question 21 of 73

1

managers located in the middle layers of the organizational hierarchy, reporting to top level executives

Select one of the following:

  • top level

  • middle level

  • team leaders

  • frontline

Explanation

Question 22 of 73

1

lower level managers who supervise the operational activities of the organization

Select one of the following:

  • top level

  • middle level

  • teamleader

  • frontline

Explanation

Question 23 of 73

1

employees who are responsible for facilitating successful team performance

Select one of the following:

  • top level

  • middle level

  • frontline

  • team leaders

Explanation

Question 24 of 73

1

which management approach supported, there is one best way to perform a job, which placed an emphasis on hiring and training the right person.

Select one of the following:

  • systematic

  • scientific

  • administrative

  • quantitative

Explanation

Question 25 of 73

1

which management approach supported there is no one best way to manage and organize because of circumstances varying.

Select one of the following:

  • systematic

  • scientific

  • administrative

  • contingency perpective

Explanation

Question 26 of 73

1

which management approach emphasized management as a profession, often using the authors personal experiences as guiding principles

Select one of the following:

  • administrative

  • systematic

  • contingency perspective

  • organizational

Explanation

Question 27 of 73

1

which management approach emphasized development of human resources to achieve employee involvement and goal setting.

Select one of the following:

  • organizational behavior

  • administrative

  • scientific

  • quantitative

Explanation

Question 28 of 73

1

which management approach achieved goals careful definition of duties standardized techniques and wage control systems.

Select one of the following:

  • systematic

  • scientific

  • quantitative

  • system theory

Explanation

Question 29 of 73

1

which management approach supported decision making by development formal mathematical models of a problem such as forecasting and break even analysis.

Select one of the following:

  • systematic

  • scientific

  • administrative

  • quantitative

Explanation

Question 30 of 73

1

organizations that are dependent on inputs from outside the organization and transform them into outputs to meet markets needs for goods and services is

Select one of the following:

  • system theory

  • human relations

  • hawthorn effect

  • open systems

Explanation

Question 31 of 73

1

Select from the dropdown list to complete the text.

( Ethics, egoism, morals, principles ) is the moral principles and standards that guide the behavior of an individual or group

Explanation

Question 32 of 73

1

Fill the blank space to complete the text.

an is a situation, problem, or opportunity in which an individual must choose among several actions that must be evaluated as morally right or wrong.

Explanation

Question 33 of 73

1

Fill the blank space to complete the text.

is the morals principles and standards that guide behavior in the world of business.

Explanation

Question 34 of 73

1

The principles, rules, and values that people use in deciding what is right and wrong

Select one of the following:

  • moral philosophy

  • business ethics

  • ethical issue

  • egoism

Explanation

Question 35 of 73

1

Fill the blank space to complete the text.

an ethical principle holding that individual self interest is the actual motive of all conscious action

Explanation

Question 36 of 73

1

a philosophy that bases ethical behavior on the opinions and behaviors of relevant other people

Select one of the following:

  • relativism

  • virtue ethics

  • moral ethics

  • egoism

Explanation

Question 37 of 73

1

an ethical system stating that the greatest good for the greatest number should be the overriding concern of decision makers

Select one of the following:

  • utilitarianism

  • egoism

  • relativism

  • virtue ethics

Explanation

Question 38 of 73

1

Fill the blank space to complete the text.

is a perspective that what is moral comes from what a mature person with good moral character would deem right

Explanation

Question 39 of 73

1

Fill the blank space to complete the text.

stage is making decisions based on immediate self interest. for example, you take a flash drive home from work because you need one and do not want to pay for it.

Explanation

Question 40 of 73

1

Fill the blank space to complete the text.

is making decisions that conform to expectations of groups and institutions like family, peers, and society. for example, you thin about taking the flash drive home, but decide against it because it would not look right.

Explanation

Question 41 of 73

1

Fill the blank space to complete the text.

is making decisions based on self chosen ethical principles. for example you do not consider taking the flash drive from work because you believe that it would be wrong.

Explanation

Question 42 of 73

1

meeting the social expectations, not written as law.

Select one of the following:

  • ethical responsibilities

  • business ethics

  • morals

  • egoism

Explanation

Question 43 of 73

1

additional behaviors and activities that society finds desirable and that the value of the business support.

Select one of the following:

  • transcendent

  • shareholder model

  • philanthropic responsibilities

  • stakeholder model

Explanation

Question 44 of 73

1

an education with five higher goals that balance self interest with responsibility to others

Select one of the following:

  • transcendent education

  • philanthropic

  • ethics

  • morals

Explanation

Question 45 of 73

1

its goal is the creation of sustainable economic development and improvement of quality of life worldwide for all organizational stakeholders

Select one of the following:

  • ecocentric management

  • sustainable growth

  • egoism

  • egoist

Explanation

Question 46 of 73

1

economic growth and development that meet present needs without harming the needs of future generations

Select one of the following:

  • ecocentric management

  • sustainable growth

  • economy

  • epic disasters

Explanation

Question 47 of 73

1

a process of analyzing all inputs and outputs through the entire cradle to grave life of a product to determine total environment impact

Select one of the following:

  • life cycle analyzing

  • ethical issue

  • egoism

  • relativism

Explanation

Question 48 of 73

1

what is the conscious, systematic process of making decisions about goals and activities that an individual, group work unit, or organization will pursue in the future.

Select one of the following:

  • planning

  • analysis

  • monitor

  • implementation

Explanation

Question 49 of 73

1

a process planners use within time and resource constraints, to gather, interpret, and summarize all information reverent to the planning issue under consideration

Select one of the following:

  • situational analysis

  • goals

  • plans

  • strategy

Explanation

Question 50 of 73

1

a target or end that management desires to reach

Select one of the following:

  • goal

  • plans

  • strategy

  • management

Explanation

Question 51 of 73

1

the actions or means managers intend to use to achieve organizational goals

Select one of the following:

  • plans

  • goals

  • situational

  • management

Explanation

Question 52 of 73

1

a narrative that describes a particular set of future conditions

Select one of the following:

  • senario

  • goals

  • planning

  • stragety

Explanation

Question 53 of 73

1

a pattern of action and resources allocations designed to achieve the organizations goals

Select one of the following:

  • strategy

  • strategic goals

  • strategic planning

  • scenario

Explanation

Question 54 of 73

1

a set of procedures for making decisions about the organizations long term goals and strageties

Select one of the following:

  • strategic planning

  • strategic goals

  • strategy

  • goals

Explanation

Question 55 of 73

1

major targets or end results relating to the organizations long term survival, value, and growth

Select one of the following:

  • strategic goals

  • strategy

  • goals

  • egoism

Explanation

Question 56 of 73

1

a set of procedures for translating broad strategic goals and plans into specific goals and plans that are relevant to a particular portion of the organization, such as a functional area like marketing

Select one of the following:

  • tactical planning

  • operational planning

  • strategic management

  • goals

Explanation

Question 57 of 73

1

the process of identifying the specific procedures and processes required at lower levels of the organization

Select one of the following:

  • operational planning

  • strategy planning

  • tactical planning

  • strategic planning

Explanation

Question 58 of 73

1

a process that involves managers from all parts of the organization in the formulation and implementation of strategic goals and strategies

Select one of the following:

  • strategic management

  • strategic planning

  • strategy planning

  • goals

Explanation

Question 59 of 73

1

an organizations basic purpose and scope of operations

Select one of the following:

  • mission

  • strategic vision

  • planning

  • stakeholders

Explanation

Question 60 of 73

1

the long term direction and strategic intent of a company

Select one of the following:

  • mission

  • strategic vision

  • planning

  • stakeholder

Explanation

Question 61 of 73

1

group and individuals who affect and are affected by the achievement of the organizations mission, goals, and strategies

Select one of the following:

  • stakeholders

  • resources

  • mission

  • planning

Explanation

Question 62 of 73

1

inputs to a system that can enhance performance

Select one of the following:

  • resources

  • mission

  • planning

  • operational

Explanation

Question 63 of 73

1

a comparison, opportunities, and threats that help executives formulate strategy

Select one of the following:

  • SWOT analysis

  • corporate strategy

  • benchmarking

  • analysis

Explanation

Question 64 of 73

1

the set of businesses, markets, or industries in which an organizations competes and the distribution of resources among those entities.

Select one of the following:

  • corporate strategy

  • concentration

  • vertical integration

  • analysis

Explanation

Question 65 of 73

1

a strategy employed for an organization that operates a singe business and competes in a single industry

Select one of the following:

  • concentration

  • strategy

  • analysis

  • group think

Explanation

Question 66 of 73

1

a phenomenon that occurs in decisions making when group members avoid disagreement as they strive for consensus

Select one of the following:

  • group think

  • dialectic

  • goal displacement

  • strategy

Explanation

Question 67 of 73

1

a condition that occurs when a decision making group loses sight of its original goal and a new, less important goal emerges

Select one of the following:

  • goal displacement

  • dialectic

  • group think

  • planning

Explanation

Question 68 of 73

1

a structured debate comparing two conflicting courses of action

Select one of the following:

  • dialectic

  • concentration

  • goal displacement

  • groupthink

Explanation

Question 69 of 73

1

organizations that are affected by, and that affect, their environment

Select one of the following:

  • open systems

  • external environment

  • macro environment

  • economy

Explanation

Question 70 of 73

1

all revenant forces outside a firms boundaries, such as competitors, customers, the government, and the economy.

Select one of the following:

  • external environment

  • open systems

  • macro environment

  • input

Explanation

Question 71 of 73

1

the general environment, includes governments, economics conditions, and other fundamental factors that generally affect all organizations

Select one of the following:

  • macro environment

  • microenvironment

  • input

  • output

Explanation

Question 72 of 73

1

statistical characteristics of a group or population such as age, gender, and education level

Select one of the following:

  • demographics

  • microenvironment

  • macro environment

  • input

Explanation

Question 73 of 73

1

the immediate environment surrounding a firm, includes suppliers, customers, rival, and the like

Select one of the following:

  • competitive environment

  • micro environment

  • macro environment

  • demographics

Explanation

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