IGCSE Business - Organisational Structures Quiz

Hierarchical Structure

A ❌ structure is often also referred to as a ‘❌’ organisational structure. A hierarchical structure has many ❌, and businesses with this structure often use a ‘❌ approach with a long chain of ❌ In a hierarchical structure, managers will have a narrow span of control and a relatively small number of ❌ (staff).

Flat Structure
A flat structure is an organisational structure with only a ❌ layers of management. In a flat structure, managers have a ❌ of control with more ❌, and there is usually a short chain of ❌. Flat organisational structures are commonly used by ❌ businesses or those adopting a more modern approach to management.

Key terms in organisational Structure
There are a number of key terms that apply to organisational structures:

❌ - the number of staff that a manager has responsibility for

❌ - the route by which instructions and communications flow from the top to the bottom of a business, explaining who is answerable to whom

❌ - a process where a business removes layers of its management to make its structure more flat

❌ - a process where tasks are given to members of staff, where often managers give tasks to employees further down the chain of command

❌ - members of staff below a manager in the chain of command