Koda M
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Koda M
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A+ Mini Test

Question 1 of 30

1

Which of the following is the definition of an ST fiber connector?

Select one of the following:

  • Synthetic Tip

  • Standard Tip

  • Steel Tip

  • Straight Tip

Explanation

Question 2 of 30

1

Customer satisfaction is best achieved by:

Select one of the following:

  • never minimizing the customer’s problems.

  • being defensive.

  • talking to coworkers while interacting with customers.

  • being judgmental.

Explanation

Question 3 of 30

1

SCSI hard drives can spin at a maximum speed of:

Select one of the following:

  • 5,400 rpm.

  • 7,200 rpm.

  • 10,000 rpm.

  • 15,000 rpm.

Explanation

Question 4 of 30

1

Which of the following video connectors can display the HIGHEST resolution?

Select one of the following:

  • Composite

  • HDMI

  • VGA

  • S-video

Explanation

Question 5 of 30

1

While attempting to resolve an issue, a customer talks to the technician about a recent activity that has no relevance on the repair. Which of the following is the MOST appropriate response?

Select one of the following:

  • Ask the customer for a timetable about recent activities.

  • Let the costumer complete their statement and then continue resolving the issue.

  • Document the customer’s statement and continue resolving the issue.

  • State that the activity is not relevant to the repair and continue resolving the issue.

Explanation

Question 6 of 30

1

Which of the following is MOST likely used at a large company? (Select TWO).

Select one or more of the following:

  • Windows 7 Home Premium

  • Windows 7 Professional

  • Windows XP Professional

  • Windows 7 Starter

  • Windows Vista Home Premium

Explanation

Question 7 of 30

1

Hubs, switches, routers, VoIP phones and NIC cards all have which of the following out of the box?

Select one or more of the following:

  • PS/2 port

  • IP addresses

  • HDMI

  • MAC addresses

Explanation

Question 8 of 30

1

Which of the following is a best practice when applying thermal paste?

Select one or more of the following:

  • Follow the CPU manufacture’s guidelines and apply the correct amount of thermal paste.

  • The more thermal paste applied, the better.

  • Use as much as desired, as long as it is the most popular thermal paste.

  • The less thermal paste applied, the better.

Explanation

Question 9 of 30

1

Which of the following is an example of an APIPA address?

Select one or more of the following:

  • 10.20.30.40

  • 169.254.43.40

  • 172.30.22.159

  • 192.168.23.110

Explanation

Question 10 of 30

1

A supervisor has asked a technician to configure some Windows 7 PCs with some pre-established shared printers. The printers are all accessed via a wireless network. Where would a technician go in Windows 7 to add these printers?

Select one or more of the following:

  • %SystemDir%\Resources

  • Enter the paths to the printers in the Registry.

  • Start >Devices and Printers >Add a printer

  • Start >Devices and Printers >Add a Device

Explanation

Question 11 of 30

1

A technician is deploying Windows 7 in a company. The supervisor wants to ensure that greatest flexibility is provided for the employees when printing. Which of the following lists defines all of the supported Windows 7 interfaces?

Select one or more of the following:

  • USB, Network, LPT, and Wireless

  • USB, IR, Bluetooth, and Network

  • IR, LPT, and USB

  • IR, LPT, Network, USB, and Wireless

Explanation

Question 12 of 30

1

A custom configured PC with surround sound audio, HDMI output, and a compact form factor would be MOST suited to which of the following applications?

Select one or more of the following:

  • Thick Client

  • Gaming PC

  • Audio / Video Editing Workstation

  • Home Theater PC

Explanation

Question 13 of 30

1

Which of the following network types would be MOST likely used on a high school campus?

Select one or more of the following:

  • MAN

  • LAN

  • PAN

  • WAN

Explanation

Question 14 of 30

1

A laptop docking station does which of the following?

Select one or more of the following:

  • Allows the user to synchronize mobile devices without additional hardware

  • Allows the user to connect one device to a monitor, network drop, and USB printer

  • Allows the user to connect wireless devices more efficiently

  • Allows the user to protect sensitive data more effectively

Explanation

Question 15 of 30

1

Which of the following wireless encryption technologies is the WEAKEST?

Select one or more of the following:

  • WPA2

  • WEP

  • WPA

  • TKIP

Explanation

Question 16 of 30

1

Which of the following does PXE use?

Select one or more of the following:

  • USB

  • DVD-ROM

  • CD-ROM

  • NIC

Explanation

Question 17 of 30

1

Which of the following application stores are compatible with iOS?

Select one or more of the following:

  • Android Market

  • Windows Marketplace

  • App Store

  • Amazon Appstore

Explanation

Question 18 of 30

1

A company would like to increase the security on their company’s smart phones. Which of the following should be configured to ensure information stored on a smart phone can be removed if it is lost or stolen?

Select one or more of the following:

  • Username and passwords

  • Remote wipe

  • Strong password complexity

  • Failed login attempts restrictions

Explanation

Question 19 of 30

1

Which of the following disk defragmentation command line options is used to perform operation on ALL volumes in Windows OS?

Select one or more of the following:

  • /A

  • /C

  • /H

  • /E

Explanation

Question 20 of 30

1

A technician just finished removing spyware from a computer and now they are not able to connect to any websites. Which of the following is the MOST likely cause?

Select one or more of the following:

  • Automatic configuration

  • Network card driver is damaged

  • Proxy settings

  • The Internet is not functioning

Explanation

Question 21 of 30

1

Which of the following network devices allows for full-duplex communication?

Select one or more of the following:

  • Hub

  • Bridge

  • Switch

  • Firewall

Explanation

Question 22 of 30

1

A customer reports that their computer crashes during usage. Which of the following is a common acronym used to describe this condition?

Select one or more of the following:

  • RAID

  • VPN

  • BSOD

  • LAN

Explanation

Question 23 of 30

1

Software threats to a computer are commonly referred to as:

Select one or more of the following:

  • device drivers.

  • malware.

  • biometrics.

  • SOHO.

Explanation

Question 24 of 30

1

Which of the following user accounts has the LEAST access privileges?

Select one or more of the following:

  • Standard

  • Guest

  • Administrator

  • Power

Explanation

Question 25 of 30

1

A user wishes to secure their tablet from unauthorized access. The BEST option is to:?

Select one or more of the following:

  • enable RFID authentication.

  • establish a remote wipe policy.

  • setup a strong passcode.

  • establish strong email passwords.

Explanation

Question 26 of 30

1

Which of the following is MOST likely an advantage that a tablet has over a laptop PC??

Select one or more of the following:

  • A tablet is easily upgraded.

  • A tablet is lightweight.

  • A tablet has a larger screen.

  • A tablet can natively run most software.

Explanation

Question 27 of 30

1

Question 12 Which of the following is a common type of biometric authentication on a laptop? (Select TWO).?

Select one or more of the following:

  • Facial recognition

  • Blood sample

  • Retinal

  • Voice recognition

  • Fingerprint

Explanation

Question 28 of 30

1

A user calls about their workstation not powering on in the morning. According to the troubleshooting theory, which of the following steps should the technician perform NEXT??

Select one of the following:

  • Document the resolution to problem.

  • Purchase the appropriate replacement part.

  • Verify that the workstation is able to boot up.

  • Ask the user about any previous changes.

Explanation

Question 29 of 30

1

A customer wants games from their child’s Windows XP computer removed. Which of the following is the BEST way to accomplish this task?

Select one of the following:

  • Control Panel > Game Controller > Select controller > click Remove

  • Control Panel > Administrative Tools > Computer Management

  • Control Panel > Add/Remove programs > Add/Remove Windows Components > select Accessories and Utilities > uncheck Games

  • Programs menu > Right click Games > select Properties > select the Hidden check box

Explanation

Question 30 of 30

1

Which of the following should be performed regularly in order to help restore a computer’s data after a hard drive failure??

Select one of the following:

  • Windows Memory Diagnostics

  • Factory Restore

  • System Restore

  • Scheduled Backups

Explanation

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